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Essentials of an effective social media policy
A social media policy will ensure that a company's external communication objectives are not compromised.
RuPay To Boost E-Commerce Transactions
by CXOtoday News Desk    Oct 14, 2014
RuPay extends reach To IRCTC, LIC and other online retailers including flipkart, Snapdeal, bookmyshow and Homeshop18 for online transactions.
Snapdeal Takes The Rural Route To Beat Rivals
by CXOtoday News Desk    Nov 14, 2014
The e-commerce company plans to set up as many as 5,000 e-commerce kiosks across 70,000 rural areas in India.
Most CIOs In APJ Feeling The Pinch Of App Economy
by CXOtoday News Desk    Nov 21, 2014
Security concerns and budget constraints are holding back these IT leaders to respond effectively to this trend.
Broadband Investment Should Be Encouraged In India
by CXOtoday News Desk    Dec 19, 2014
Mobile broadband will be the platform on which the ‘Digital India’ vision can be delivered, said Swedish telecom firm Ericsson.
Amazon's Growing Ambition Puts Indian E-Tailers At Risk
by Sohini Bagchi    Jan 02, 2015
Amazon India plans to more than double its headcount in logistics and delivery space in the coming months.
LogMeIn to boost customer service
by CXOtoday News Desk    Jul 26, 2012
The new solution will enable agents to escalate customer interactions from pre-sales service through post-sales support through a single customer experience.
Social media can be a game changer for contact centers
by Sohini Bagchi    Jul 08, 2013
BPOs and contact centers are currently seeing social media platforms as a powerful customer service channel.
Is Social Media killing your business?
by CXOtoday News Desk    Oct 07, 2013
Companies that actively encourage their employees to leverage social media platforms like Facebook and Twitter, should start worrying about its negative consequences as well.
Riding the IoT Trend
by Sohini Bagchi    Dec 16, 2013
Abhay Samant, Marketing Manager- India, Russia and Arabia- National Instruments, explains the tremendous opportunities in the IoT marketplace and how NI is set to ride the trend.