SaaS in 2023: Gazing into the crystal ball
As per CII research, the Indian SaaS market is expected to grow to 20-25bn by 2025, and it is very...
Omnichannel Customer Experience – An Imperative For Businesses
We are in the midst of a rapidly evolving era, and it would always be about creating great customer experiences!
Redefining Customer Experience: Transitioning from Voice to Video
Video has successfully taken the lead over voice or SMS, and that is evident in the current turbulent times of Covid-19, says Pankaj Gupta is CEO & Founder, EnableX.io.