Arpit Vashishtha, Head-Cloud Infrastructure, Ameyo, a contact center solution provider, sheds light on how contact center agents should rethink their customer connect strategies

Non-Fungible Token or NFT has already taken the world by storm. Despite the buzz, most of us have little clarity on NFT and how it functions.

Microsoft is making a massive bet on healthcare AI as it snaps up Nuance in an all-cash deal valued at nearly $20 billion.

Enter ‘bionic advisors’ who, according to finance experts are a combination of human and machine that can provide the best of both worlds.

Shaju S – GM and Head – Transportation Business Unit at Tata Elxsi, explains how the transportation sector is thriving on digital disruption.

“The world—and enterprises—adjusted amidst pandemic restrictions and sustained remote work challenges, while security threats continued to evolve in complexity and...

The challenges of chip shortage can be addressed by government actions, including funding incentives to boost domestic chip production and research.

Nick Savvides, Senior Director of Strategic Business, Forcepoint, explains how Indian enterprises are placed in terms of their ability to protect data and why data protection should be a never-ending journey for businesses.

New advances in robotics and AI are making surgeries more precise and accurate at the same time, robots are helping hospitals lower their costs.

The World Health Day is observed annually on April 7th to create awareness about health and well being and draws...