Case Studies

Shalimar Paints moved to Google Workspace

What they wanted to do:

  • In a single panel, improve employee access and security control to devices and data storage.
  • Increase the storage for everyone while maintaining security.
  • For their data security, management sought to do more in terms of the compliance policy.

 

What they did:

For better communication, storage, and collaboration across locations, we made Shalimar India switch to Google Workspace Business Starter & Plus plan.

What they achieved:

  • Increased User Experience & security, Admin control, and Device management.
  • Enabling advanced device management policy and customer controlling the corporate data, Drive and the Compliance settings
  • Google vault to retain the data for an indefinite period
  • With the use of Google workspace features, cost savings improved significantly.
  • Reduced email client support by 80%
  • Increased Data security while accessing it on mobile devices

 

The client had an IMAP_based email service which had 2 email solutions with only 3 GB capacity storage viz Netcore Solution (non-hybrid) Solution which also had managing difficulties. Features similar to Drive, Calendar, Sheets, Docs, etc were not as per the enterprise email system which came up with collaboration tools that were not available to the customer, and the storage is tough to manage for this solution. Netcore Cloud Solution lacks MDM, Drive, Vault, and other compliance options which did not serve the client a road map to digital transformation. They were procured add-on services which hampered the user experience.

Solution

With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, Shalimar India made the switch to Google Workspace Business Plus and Business Starter on 10-December-2020.

Shivaami guided Shalimar India through a comprehensive up-gradation process. The project management group from Shivaami conducted the planning meetings, identified the performance criteria, selected the starting set of Google Workspace products & features whilst handling the issues as they arise. The deployment services consisted of:

  • Provisioning Google Workspace Account.
  • Migrated Email data through Data Migration Tool
  • Advance Mobile Device Management feature operability
  • Policy implementation
  • SSO/SAML integration
  • Vault are enabled to retain the data
  • Provided with implementation documents for Business Plus features
  • Emailers, tips, and tricks provided to the customer to increase the GW adoption rate
  • Document Collaboration using Google Docs and Drive.
  • Change Management online workshop
  • File storage and File sharing using Google Share Drive.

The project was kicked off. Changes were made to the DNS settings, tested the network access to Google Workspace, desired settings were introduced to Google Workspace, & user data was migrated to Workspace using the Data Migration Service. Google Workspace Business Starter and Business Plus licenses were provisioned for Shalimar Paints & implementation of security features was done.

Result

Within 12 days, Shalimar India had successfully completed the data migration process for all of its users in the Google Workspace platform and based on the feedback the stakeholders/employees were very satisfied. The users had the best possible experience with Google Workspace with familiar emails, contacts, calendars & google drive.

The admins now had multiple features to secure their data in the devices provided to users through Advanced MDM, and content compliance rules. And also archive the user’s data in the Vault.

With Google Workspace Business Plus Plan, storing, monitoring, and managing the users and rules are now more convenient

Enabling advanced device management policy and customer controlling the corporate data, Drive, and the Compliance settings allowed the internal IT team to control Gmail set up accounts.

The IT team now has more time to devote to business continuity and other compliance. They believe any problems can be resolved efficiently.
The ease-of-use and reliability provided by Google’s cloud-based communication & collaboration tool replaced the earlier challenges and frustrations caused by the previous lower plan

Technical Configuration and Data Migration process followed EMXCEL
Data Migration:

Email, Calendar, and Contact Migration:
As Shalimar Paints, mail server configured Netcore. We have set a plan of action to migrate the data from the server to the server for webmail users and planned PST migration post-live for required users. Also, We have assisted with Calendar and Contact import options in Google.

 

About Shivaami Cloud Services Pvt.Ltd

Shivaami is a premier partner of Google Cloud. In a very short period, Shivaami has established itself as a cloud products marketing company for Google Cloud, helping clients realize the exciting potential of the cloud to help their businesses grow. Shivaami has a team of experts directly trained by Google Cloud.

Google Workspace is an enterprise collaboration suite, Google Workspace is designed as an all-in-one solution with integrated tools that work seamlessly together. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you comment on the Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Meet video meeting from your inbox or calendar. Using these tools as a complete package improves productivity while giving your business the most value.
https://workspace.google.com/

Leave a Response