Ozonetel redefines the future of call centers with AI to enhance customer experience
With AI dominating the future of cloud telephony sector, Ozonetel aims to augment its call center platform heavily with AI both from...
AI
How AI is assisting E-learning market booming for the betterment of India?
India as a country today is witnessing an incredible phase of technological development. The effects of these can be felt...
How Artificial Intelligence is being adopted in the travel industry
The pandemic has brought about long-term changes in the way the travel industry operates. A large part of these changes...
Why is AI Adoption in India Slow? Check out IBM’s Reasons
A new study commissioned by IBM (download it here) claims that a third of IT professionals across the globe believe...
How Technology Can Reduce Administrative Burden of Physicians
Punit Singh Soni, Founder & CEO, Suki discusses how technology can help doctors reduce the time and effort spent doing administrative tasks.
Study Shows Gaps In Women’s Learning and Professional Development
Skillsoft India 2022 Women in Tech Report suggests actions employers must take to ensure women are represented and valued in STEM roles
Women in Tech: Creating A Path to A Better Future
Despite making up 42% of STEM degree holders in India, women are still not very well represented in the tech sector of the country.
India With Its Digital Workforce Is Fast Becoming The Home Office For The World: Harish Krishnan, Cisco
Harish Krishnan, MD and Chief Policy Officer, Cisco India and SAARC, discusses the key tech skills that will resolve some of the real-world industry problems.
Domestic Banks to Heavily Invest in IT to Match Global Peers: IDC
Nanking services will witness increased adoption of AI to improve speed and efficiency of payments in cash and trade services, says IDC.
Customer Data Management and Customer Engagement Go Hand in Hand
Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.