Omnichannel Customer Experience – An Imperative For Businesses
We are in the midst of a rapidly evolving era, and it would always be about creating great customer experiences!
AI
AI-Enabled Communication to Assure Customer Loyalty and CX
Conversational AI helps brands to stay connected with all their customers and enables better service delivery and engagement.
AI Adoption is Key to the Future of Healthcare in India
AI has the potential to transform healthcare delivery in India by improving care outcomes, patient experience, and access to care.
Indian Tech Services Revenues to Hit $350 bn by 2025: Nasscom-McKinsey
With the ongoing pandemic, almost every sector has accelerated their digital transformation journeys leading to increased tech spends.
How Tech Innovations are Defining New-Age Banking
How new age technology and customised solutions in banking will be a big differentiator in the post Covid-19 world.
AI to Play Key Role in India’s Agritech Growth: Nasscom-EY
The Indian Agriculture Sector can utilize the potential of AI's transformative capabilities through effective data practices, the report says.
Increasing Use Of Scientific Assessment Tools For Remote Hiring
Prasoon Nigam, CTO & Co-founder of Stratbeans explains how scientific assessment tools aid employers in ensuring effective remote hiring.
How AI Is Influencing Human Resource Decision-Making
The integration of AI in the Human Resource department will ensure a flawless experience for the candidates and existing employees.
Why India Ranks 40 out of 53 Countries on Global IP Index
India ranked 40 among 53 global economies on the latest annual edition of the International Intellectual Property (IP) Index. The...
Using Location Intelligence to Make Business Predictions across Industries
In conjunction with ML, location intelligence can help businesses understand the risks associated with growth and expansion much better.