Haptik Sees 40% Customer Retention With Exotel
Haptik is one of the world’s largest conversational AI platforms catering to more than 100 chatbots across BFSI, utility, e-commerce,...
Case Studies
How DTDC Uses Cloud To Offer 50pc Faster Resolution Of Service Cases
DTDC’s journey from a small local courier business into a multinational logistics company has been fueled by ambition. Founded in...
How NTT Data Gets Smarter With Server Virtualization
NTT Data North America’s India development center was facing a lot of infrastructural challenges. On one hand, it was striving...
SITA Helps Vistara Speed Up Communication
The Indian aviation market has immense growth potential and is expected to be one of the world’s largest within the...
Big Data Analytics Helps Indian NGO Combat Human Trafficking
Finding missing children and understanding the complex web of human trafficking is no easy task. The relevant datasets are massive...
How Google Helped NoBroker Amp Up Its Mobile Web
In recent years, several companies have moved to an app-only strategy by discarding mobile web assuming that with smart phone...
How Mumbai-Based eClerx Speeds Up Collaboration
When client satisfaction is at the core of business success—productivity and timely delivery of projects take centre stage. eClerx Services...
EMC Helps Heritage Food Revamp IT Infrastructure
EMC has helped Heritage Foods, one of the largest private sector dairy enterprises in Southern India, restructure its IT infrastructure. The Hyderabad-based retailer that sells its...
Digitization Helps Ch’garh Govt Deliver Citizen Services Efficiently
Government departments in India are often criticized for lack of transparency and slow decision making. The government departments heavily dependent...
TTSL’s GPS Tracking Helps Debt Care Grow Its Business
Debt Care Enterprises Private Limited, a privately owned, professional agency which assists lenders, employers in risk management and fraud management...