How MTS India Steps Up Its Response Time
Sistema Shyam TeleServices Limited (SSTL) that provides telecom services under the brand MTS in India was facing challenges in serving the growing...
Case Studies
Oracle Helps Wipro Cut 40% IT Operating Costs
Wipro Limited, a consulting and business process outsourcing company, with an annual revenue of $5 billion, offers an extensive suite...
How Sify Boosts Speed, Performance with Flash Storage
Flash storage is extremely fast, and greatly reliable. The all-electronic storage device that can retain information even when the power...
IBM Enables Yes Bank To Increase Mobile User Base
Last year, Yes Bank realized that managing one million customers across India wasn’t an easy task, especially when pursuing an...
Simeio Gains Talent Insight, Improves Retention With Oracle
Simeio, a global provider of identity and access management (IAM) solutions, that meets the unique needs of customers in banks,...
How Livechat Helps Foodpanda Speed Up Its Delivery
With an increasing number of customers preferring to ‘order-in’ their food, it is not surprising that online food delivery services...
Cloud Solutions Aid HelpAge India Enhance Elderly Care
HelpAge India is a philanthropic body that serves the needs of the elderly through its 250 locations across 23 states in...
Haptik Sees 40% Customer Retention With Exotel
Haptik is one of the world’s largest conversational AI platforms catering to more than 100 chatbots across BFSI, utility, e-commerce,...
How DTDC Uses Cloud To Offer 50pc Faster Resolution Of Service Cases
DTDC’s journey from a small local courier business into a multinational logistics company has been fueled by ambition. Founded in...
How NTT Data Gets Smarter With Server Virtualization
NTT Data North America’s India development center was facing a lot of infrastructural challenges. On one hand, it was striving...