Customer Data Management and Customer Engagement Go Hand in Hand
Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.
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How India’s BFSI Sector is Meeting the Pandemic Challenge Through Technology
Automation and hyperautomation stepped in a saving grace for the BFSI sector.
Top 5 Ways To Be Prepared For A Risk Management Implementation
Here are five ways companies can be prepared before undertaking a risk management implementation, says Teresa Kroh of Opportune.
2021: A Year in Review for Enterprise Cyber-security
It has become crucial to develop the cloud security architecture and strategy with the objectives of the threat actors in mind.
The Role of Edtech in the Post Pandemic World
Learning in bite-sized content, practicing like games and sharing one’s creations to see the impact is the new normal.
Re-thinking digital real estate in the age of digital commerce
The future of retail will be powered by brands that bridge e-commerce with offline, mobile, and online to create a seamless digital real estate.
Technology Driven by Sustainability is Key to New Business Normal
Organizations are increasingly looking to make their operations sustainable, and their business purpose-driven.
The Value of Measuring ROI for Customer Success
While ROI models may not be perfect, one must start with an initial one and fine-tune it as you learn more from your customers.
Dealing With Trust Deficit In The Digital Marketplace
Trust is easily built, it is in retaining it that the digital marketplace sees a deficit, writes Aditya Vuchi, Founder & CEO, Doosra.
How Agile Practices Are Disrupting Traditional Performance Management
With recent shifts to remote working, Agile performance management would be a great answer to this new world.