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Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.

Automation and hyperautomation stepped in a saving grace for the BFSI sector.

Here are five ways companies can be prepared before undertaking a risk management implementation, says Teresa Kroh of Opportune.

It has become crucial to develop the cloud security architecture and strategy with the objectives of the threat actors in mind.

Learning in bite-sized content, practicing like games and sharing one’s creations to see the impact is the new normal.

The future of retail will be powered by brands that bridge e-commerce with offline, mobile, and online to create a seamless digital real estate.

Organizations are increasingly looking to make their operations sustainable, and their business purpose-driven.

While ROI models may not be perfect, one must start with an initial one and fine-tune it as you learn more from your customers. 

Trust is easily built, it is in retaining it that the digital marketplace sees a deficit, writes Aditya Vuchi, Founder & CEO, Doosra.

With recent shifts to remote working, Agile performance management would be a great answer to this new world.