CXO Bytes

Organisations have had to undergo a tremendous digital evolution in a short number of years — some quickly, others with...

Since the tracking of cybersecurity trends began 15 years ago with the Data Breach Investigations Report (DBIR), the data sets...

“Technology is a useful servant but a dangerous master.” This quote by Christian Lous Lange effectively describes an alarming issue that...

Why is it that some brands and organizations seem to consistently provide their customers with a superior user experience, you...

There are decades where nothing happens, and there are weeks when decades happen. We live in a world where AI and...

The world of artificial intelligence has achieved an inflection point and is poised to disrupt every industry. A lot of...

Introduction    In the banking and financial domain, customer experience (CX) entails a customer's collective experience interacting with multiple touchpoints,...

The magnitude of change in the automotive industry is extraordinary. From digitization and technological progressions to changing consumer behavior, companies...

The rapid digitization in the aftermath of the pandemic has increased the demand for IT professionals. From entry-level IT professionals...

With 2022 coming to a wrap in just a couple of months, soon it would be time to switch up...