Expert Opinion

Banks must become digital first in their vision and execution for a better customer experience and to stay ahead of competition.

Conversational AI is the future of business-customer interactions and has incredible potential to personalize user experience.

Here’s looking at the 5 fundamental points that companies need to keep in mind to create a WFH culture conducive to growth and well-being.

Adoption of Digital Transformation in BFSI enhances customer experience besides significant savings on costs, time and resources for banks.

Cloud banking improves customer experience and helps financial institutions effectively manage internal and external regulatory compliance.

Organisations and its leaders need to be highly optimistic and mindful to deal with uncertainty Covid-19 has brought with itself.

By: Sreenivas Gudavalli The term robotic process automation (RPA) is an evocative way to describe a technology that’s existed in...

CRM software is enabling real estate professionals to identify, track, and manage their customer interactions with existing and prospective clients across the customer lifecycle within a single system.

Technologies such as AI, IoT, 5G and blockchain can play a pivotal role in reducing infections acquired in a healthcare setting.

The current situation demands adeptness in next-gen technological fields such as AI, ML, IoT, data analytics and ecommerce management.