CXO Bytes

Top Sectors That Saw Digital Transformation in 2022

digital adoption

One good thing that happened amid the dark times of the pandemic was the realization that technology is indeed crucial for living a sustainable life. While it opened new doors for many individuals, it revolutionized various industries with continuous technological advancements. In fact, researches show that digitalization has helped companies and individuals fight the onslaught of the pandemic.

As 2022 began with people still struggling with the aftermath of the pandemic, the year turned after-pandemic blues into opportunities with digital transformation. There are many industries that saw immense growth with the integration of technology into their systems. While digital technology brought success to various industries, creating new and innovative jobs became one of the essential aspects.

Let us have a look at the sectors that witnessed a notable digital transformation in 2022.


Digital transformation affected the banking and financial sector the most this year. While this sector went through a revolutionary transformation, from “go cashless” becoming a popular anthem to digital wallets becoming mainstream, automation and AI surely drove the finance vehicle. The digital era also gave a rise to open banking, letting account holders embrace transparency without any obstacles.

Moreover, omnichannel has grabbed the attention of banking institutions as many banking companies are now using applications and websites with an omnipresent approach. With the growth of AI, blockchain, and IoT, the banking industry also has seen modernization in the absolute sense.

Supply Chain

As we all went on an online shopping spree during the pandemic, the e-commerce sector too witnessed the transformation. And this demand eventually increased the need to digitalize the supply chain sector by centralizing the flow of inventory and order management. By automating the entire supply chain flow, organizations can significantly expand their production and manage their stock level without letting critical aspects like “out of stock” and “overstocking” shake their business bottom line. Digital supply chain systems even track the shipments and ensure they reach the end consumer promptly. Right from warehouse management to inventory inflow and outflow, these automated systems have the power to control business operations seamlessly. And due to its ease, businesses are investing largely in these systems. In fact, as per Gartner, 75% of large enterprises will have installed some form of intralogistics smart robots in their warehouse operations by 2026.


The Telecom industry is going through immense developments. From transforming communication services with digital infrastructure to providing high-performing networks, telecom companies are using technology at its full potential in order to fulfill customer needs in the era of high-speed data. They are making the most of Mobile Edge Computing, IoT, and 5G to be a step ahead of the competition. Additionally, cloud computing also has affected the world of communication with cloud-hosted telephone solutions. Telecom companies are using cloud computing to simplify the delivery of data.


There’s no denying the fact that the global crisis left people wondering how health infrastructure can be improved further. This not only increased the demand for digitalization in healthcare but also led healthcare companies to adopt digital instruments to facilitate medical treatments seamlessly. Digital transformation in healthcare introduces digital solutions to improve treatment plans, patient appointments, healthcare practitioners’ services, and more. Medical instruments backed by AI, virtual reality, cloud security, big data, etc., are being leveraged further to enhance the healthcare sector as a whole.

Digital Transformation: A Tremendous Opportunity for Job Seekers & Talent Hunters

Digital transformation indeed comes as good news for many as it is not only helping businesses explore various branches but it is also giving immense opportunities to individuals on the basis of their interests and skills. Many big and small enterprises are expanding their online presence and are looking for tech talent having niche skills.

Some of the skills that have gained the most momentum are Big Data, AI & ML, Cloud, Open Stack, Edge Computing, Python, Robotic Process Automation (RPA), Juniper, and more. And with the need comes the threat, leading to increasing job opportunities in cybersecurity. Lately, cybersecurity specialists are in great demand, especially in the banking sector to focus on the detection of credit cards and other money-threatening frauds. With that, blockchain is also gaining attention, increasing the need to hire blockchain architects who can focus on building technology applications. Another hot job these days is of an RPA developer who works with business analysts to improve workflow processes.

Emerging Trends in 2023 and Beyond

The need for tech talent is increasing like never before. While digital transformation will continue to be a catalyst for this hit in 2023, businesses will seek talent who can bring innovation and creativity. Moreover, areas such as Artificial Intelligence, Robotics, Big Data, IoT, Cybersecurity, and Virtual and Augmented Reality are some of the technology trends that are going to see rising demand in 2023. As technology evolves further, the need to hire new talent with the latest skills increases.


(The author is Mr. Sachin Alug, CEO, NLB Services and the views expressed in this article are his own)

Leave a Response