Nokia will partner with HCL for transforming and modernizing its IT infrastructure & applications landscape. HCL will transition services from four incumbent vendors to establish an integrated IT services delivery & design framework and will implement a transformation roadmap. The deal is intended to help Nokia drive operational efficiencies in line with previously announced targets.
Only last week, the network equipment, software and services provider, with operations spread across more than 100 countries, signed a deal with IT major Wipro for the Go-Live for the design and digitalization of Nokia’s sales order operations as part of a multi-year business process services deal.
HCL, with this deal, will build upon a strong existing engineering-centric partnership to encompass IT services. HCL will leverage its industry-leading next-gen technology services portfolio to provide Nokia with services around key transformational areas; such as cloud orchestration, digital platforms, big data analytics, cybersecurity, autonomics and modern collaborative workplaces.
“This is an important development for Nokia and takes our digital transformation efforts to a new level, both for how it will enhance our IT and operational efficiencies internally for Nokia, and for how it will enable us to further elevate service delivery to our customers. HCL’s track record of delivering transformational services at scale makes them the right partner for this all-important initiative,” said Nokia Chief Operating Officer, Joerg Erlemeier.
“This expansion of the HCL-Nokia relationship to include IT services is yet another testament to the alignment of our Mode 1-2-3 services with our customers’ strategic imperatives and our impressive track record to deliver transformational services at scale,” said C Vijayakumar, President and Chief Executive Officer, HCL Technologies. “The telecoms industry is at the forefront of today’s fast-paced digital-led change and HCL is proud to be Nokia’s transformation partner, powering them with the speed and agility required to meet the demands of a complex and transforming market.”
These leading edge solutions enabled by HCL will help Nokia meet the growing needs of a rapidly changing customer base, by providing higher levels of customer experience through digitalization, automation and the modernization of key IT systems & processes.