Interviews

DevSecOps with security is becoming an integral part of the software value stream – Qentelli CEO on future outlook for 2023

Investments in security infrastructure are growing and security teams are introducing solutions to tackle cyber threats. The need for products with real-time threat intelligence is at its peak. DevOps mindset has evolved into DevSecOps with security becoming an integral part of the software value stream. The mindset is enabling organizations to offer solutions where security becomes a shared responsibility.

What are the challenges faced by the IT industry in the year 2022 and how are different products and solutions innovated through this process?

Global Talent Shortage: The quality of your workforce has a direct impact on the standing of your business. Having access to the right talent at the right time will allow you to rapidly innovate and add value to your customers. The shortage of talent continues to be the top concern for employers. Knowledge-intensive industries are facing a talent crunch due to socioeconomic changes and increased demand for skilled labour. With innovation accelerating and consumer demand evolving, the IT industry is redefining job roles. The sophisticated jobs of today require workers with niche skills and knowledge of cutting-edge technologies. To stay ahead, companies need to retain their high-performing workforce and continuous learning is key to doing this. Businesses should automate repeatable/predictable tasks to provide the workforce with an opportunity to free up time to innovate, learn and adopt the newer tech.

Cybersecurity: With cyber-criminals getting more sophisticated, companies are finding it difficult to defend themselves. Investments in security infrastructure are growing and security teams are introducing solutions to tackle cyber threats. The need for products with real-time threat intelligence is at its peak. DevOps mindset has evolved into DevSecOps with security becoming an integral part of the software value stream. The mindset is enabling organizations to offer solutions where security becomes a shared responsibility.

Uncertainty: Unforeseen events can grievously impact businesses and even force them to suspend their operations for a time. The pandemic was one such event that jolted the global economy and continues to disrupt business operations. IT industry needs to rethink its strategies for staying connected with customers, charting corporate spending, and decreasing productivity.

Recession and inflation are yet another concern. Building cash reserves, reviewing financial plans, and identifying underperforming assets can help businesses weather the storm. Being frugal in your investments and adopting a lean mindset can shore up your profitability.

What are the organization’s business strategies or plans for the coming year? Any new development in the organization?

For Qentelli, its people have been the core, mantle, and crust. Qentelli will continue to invest in its employees, expand its workforce, and foster an environment of growth and innovation. Qentelli believes when people are empowered with the right tools, they deliver excellence to their clients and the organization.

In 2023, Qentelli will continue to strengthen its core capabilities in the Digital and Cloud space. Our delivery model, coupled with our customer-centric approach, will help clients realize the importance of increased investments in technology.

The company also plans to cement its product portfolio and leverage its innovation capabilities to better serve the customers. We have a suite of products that support an enterprise in accelerating its digital transformation journey by improving project portfolio transparency, performance engineering, and automation capabilities.

How is the emergence of Web 3.0 going to disrupt the industry in the future?

Web 3.0 will revolutionize the way we communicate, and businesses operate. Large corporate and government entities will no longer have the power to control the information on the internet and its users. It aims at empowering the user by giving them the upper hand in controlling, monitoring, and owning the data.

The semantic nature of Web3 will make it more than just an iteration of the internet. It will enrich the web with a layer of machine-interpretable metadata, with minimal human intervention. The speed and performance will be increased and will lead to an ecosystem where machines can seamlessly interact with each other.

For businesses, the impact of Web3 is going to be huge. It will mean their modus operandi should undergo significant changes, especially in terms of interactivity, data usage, and engagement with their customers.

Details about the Qentelli innovation lab, along with services offered by the company

Innovation in Qentelli is a three-pronged approach:

  1. Identifying problems: Most successful innovations stem from effective problem identification. The innovation team needs to be on the lookout for problems to come out with products and solutions that will bridge the gap between consumer needs and existing offerings.
  2. Proof of concept: Qentelli’s innovation team builds PoCs to help clients understand the feasibility of the proposed solutions and help them make informed decisions.
  3. Audit existing engagements: Qentelli’s innovation team, at a regular cadence, audits existing client engagements to ensure the teams don’t reinvent the wheel and that value delivery remains the core focus.

Qentelli started as an Automation-first company and R&D in the innovation team helped us evolve into a full-fledged Digital Transformation solution provider encompassing Cloud, Quality and Application Engineering, Enterprise Platforms, Data Engineering, and AI/ML.

The concerted efforts of the Innovation team led to six, patent-pending, AI-infused products. Our most popular products are TED, MoBe, and PACE.

Innovation is not a happy accident – It is in our DNA.

Please explain the technology trends that will be followed by the industry in 2023.

Low-code or no-code development: Low-code, no-code platforms are already gaining popularity for their non-complex approach. It has made it possible for non-developers to create applications through drag-and-drop interfaces.

Intelligent Automation: As organizations look to drive operational efficiencies, intelligent automation takes centre stage for its ability to scale automation beyond the software value stream.

Phygital: Phygital is already a buzzword, and its implementation is expected to grow. Phygital, a blend of physical and digital, aims at bringing the best parts of physical world into the digital space.

5G: 5G is going to dominate 2023. It is garnering attention for its promise to provide faster speeds, lower latency, and greater capacity. It will enable the developments that have been lying dormant in the technological space for a long time. From supporting healthcare delivery to providing better connectivity in far-flung areas, it is set to revolutionize the way we connect.

Connected Technology: 2023 will start to see technology dominating traditional non-tech industries such as agriculture. AgriTech will see a meteoric rise in tackling climate change and water scarcity and help in optimizing the food supply chain. In addition, healthcare will see a major shift in terms of real-time monitoring of patients, analyzing medical data, and early diagnosis and treatment of diseases.

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