In today’s accelerated digitalization scenario, how are managed security service providers like Hexaware identifying and navigating organizational challenges pertaining to cybersecurity?
CXOToday has engaged in an exclusive interview with Mr. Shankar V, Cybersecurity & GRC Pre-Sales Head, Hexaware Technologies
- How does the cybersecurity posture of businesses undergoing digital transformation look like?
A: Businesses undergoing digital transformation should focus on incorporating security-by-design principles, robust identity and access management, enhanced data protection, continuous monitoring and incident response, cybersecurity training and awareness, vendor risk management, and compliance with relevant regulations. It is crucial to have a proactive approach to cybersecurity to protect sensitive data and mitigate the risks associated with digital transformation.
- What were some of the data security challenges posed by remote work that Hexaware faced?
A: Data security challenges for IT service providers during remote work include increased vulnerability to phishing and social engineering, home network security risks, endpoint security, data leakage and loss, cloud security risks, compliance and regulatory challenges, and insider threats. Addressing these challenges requires implementing robust security measures and regular training, and adhering to best practices for secure remote work.
3.How did Hexaware help organisations (its customers) meet their cybersecurity goals by leveraging its partnership with ManageEngine? How did the partnership with ManageEngine benefit Hexaware?
A: ManageEngine’s privileged access management solutions over the years have been essential in terms of strengthening the overall cybersecurity infrastructure of enterprises. Hexaware’s partnership with ManageEngine helped organizations meet their cybersecurity goals by offering comprehensive cybersecurity solutions, proactive threat detection and response, enhanced compliance and risk management, and cybersecurity consulting services. The partnership also benefited Hexaware by expanding its cybersecurity capabilities, enhancing its customer value proposition, helping it gain a competitive advantage, and strengthening its customer relationships.
- How long has the association with ManageEngine been and what does it entail?
A: Hexaware has been a ManageEngine partner for many years now, and we have a deep understanding of ManageEngine’s product offerings, like Password Manager Pro, which we have been using for over eight years. The ease of deployment and the even easier licensing models are the biggest unique selling points of ManageEngine, which help service providers like Hexaware and our customers derive value.
5.Please shed some light on – The rising demand across industries and verticals for cloud solutions, particularly OpEx and SLA-based delivery models.
A: The rising demand for OpEx- and SLA-based cloud solutions across industries and verticals is driven by benefits such as cost efficiency, scalability, flexibility, a focus on core competencies, reliability, and access to the latest technologies. These cloud delivery models provide businesses with opportunities to optimize costs, increase agility, and leverage advanced technologies to stay competitive in today’s dynamic business environment.
