Airtel’s new brand campaign reinforces India’s preference for network quality
As per TRAI, 2 in every 3 new mobile customers in India chose Airtel during September 2020 – February 2021
Bharti Airtel (“Airtel”), India’s leading communications solutions provider, today rolled out a new brand campaign to showcase the disproportionate customer preference for its world-class network and differentiated services. Watch the TVC here- https://youtu.be/hGuqEavJPVU
As per data published by the Telecom Regulatory Authority of India (TRAI), 2 in every 3 new mobile customers chose Airtel over other networks during September 2020 – February 2021. During this period, over 25 mn customers joined the Airtel network, underscoring the strength of brand.
Shashwat Sharma, Chief Marketing Officer, Bharti Airtel said: “We have one and only one guiding principle – customer obsession. And it’s gratifying to see customers reward Airtel for constantly listening to them and innovating to serve them even better, especially at a time when the pandemic has redefined the normal. Today, Airtel has the highest number of active mobile subscribers in India and more importantly we believe we are leading in the hearts of customers.”
The campaign has been conceived by Taproot Dentsu. Commenting on the film, Pallavi Chakravarti, Executive Creative Director, Taproot Dentsu said, “When it comes to India’s telco of choice, winds of change have been brewing slowly, steadily and surely. And today, Airtel’s numbers are doing the talking. Our campaign is a reflection of this simple truth, told simply.”
Airtel has built a 5G ready network and consistently led network performance metrics in surveys by multiple global platforms. As per Opensignal, Airtel’s mobile network offers the best video and gaming experience in India. To boost this experience even further, the Company has started deploying the additional 355.4 Mhz spectrum it acquired in the recent auctions for a sum of Rs 18,699 cr.
Airtel has also been ahead of the curve in introducing a wide range of solutions to simplify and improve customer experience. From Airtel Wi-Fi calling to Safe Pay and One Airtel plans, the company has been relentless in innovating to solve customer pain points. Airtel’s world-class digital platforms – Airtel Thanks, Wynk Music and Airtel Xstream brings to customers all the digital content and Airtel services they require.
About Bharti Airtel
Headquartered in India, Airtel is a global telecommunications company with operations in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its mobile network covers a population of over two billion people. Airtel is India’s largest integrated telecom provider and the second largest mobile operator in Africa. At the end of December 2020, Airtel had approx. 458 million customers across its operations. Airtel’s portfolio includes high speed 4G/4.5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1Gbps, converged digital TV solutions through the Airtel Xstream 4K Hybrid Box, digital payments through Airtel Payments Bank as well as an integrated suite of services across connectivity, collaboration, cloud and security that serves over one million businesses. Airtel’s OTT services include Airtel Thanks app for self-care, Airtel Xstream app for video, Wynk Music for entertainment and Airtel BlueJeans for video conferencing. In addition, Airtel has forged strategic partnerships with hundreds of companies across the world to enable the Airtel platform to deliver an array of consumer and enterprise services.
