Zoom Video Communications has released an updated end-to-end encryption (E2EE) design on GitHub, and have identified a path forward that balances the legitimate right of all users to privacy and the safety of users on the platform. This will enable Zoom to offer E2EE as an advanced add-on feature for all of users around the globe – free and paid – while maintaining the ability to prevent and fight abuse on the platform.
Since the release of Zoom’s E2EE draft design on May 22, they have engaged with civil liberties organizations, the CISO council, child safety advocates, encryption experts, government representatives, their own users, and others to gather their feedback on this feature. Zoom has also explored new technologies to enable them to offer E2EE to all tiers of users.
To make this possible, Free/Basic users seeking access to E2EE will participate in a one-time process that will prompt the user for additional pieces of information, such as verifying a phone number via a text message. Many leading companies perform similar steps on account creation to reduce the mass creation of abusive accounts. By implementing risk-based authentication, in combination with the current mix of tools, including report a user function, they can prevent and fight abuse.
- Zoom plans to begin early beta of the E2EE feature in July 2020.
- All Zoom users will continue to use AES 256 GCM transport encryption as the default encryption, one of the strongest encryption standards in use today.
- E2EE will be an optional feature as it limits some meeting functionality, such as the ability to include traditional PSTN phone lines or SIP/H.323 hardware conference room systems. Hosts will toggle E2EE on or off on a per-meeting basis.
- Account administrators can enable and disable E2EE at the account and group level.
Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Our easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world. Visit zoom.com and follow @zoom_us.
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