Press Release

IDC Reveals India IT Industry Predictions for 2022 and Onwards; Shift to Adopt As-a-Service Delivery and Outcome-centric Models


International Data Corporation (IDC) predicts that by 2024, enterprises in India will shift 50% of all tech and services spending to as-a-service and outcomes-centric models. This is among the top 10 predictions for the India IT market unveiled in the latest report IDC FutureScape: Worldwide IT Industry 2022  Predictions — India Implications.

Organizations are continuing to navigate the disruptions, accelerations, and cross currents spurred by the COVID-19 pandemic and the changing economic conditions. By 2022, more than half the global economy is based on or influenced by digital. IDC’s Future Enterprise Resiliency and Spending (FERS) survey, wave 7* revealed that the pandemic resulted in 60% of organizations in India have accelerated their DX investments.

The IT and communications industries will be among the most transformed as they adopt as-a-service delivery and operating models, deal with radical alterations in ecosystems/value chains, and recognize that their primary tasks are to help CIOs and their enterprises share, use, govern, and increase the value of data.

“A digital-first strategy nowadays entails more than just identifying and implementing any new technology or business models. Rather, it is an organizational shift and a culture change that brings customer centricity, hybrid work, unified security, remote operations, and a shared business value. Enterprises would rely more on as-a-service technology options when it comes to enabling an intelligent, empowered, and well-connected workforce with focused investments in IT infrastructures,” says Sharath Srinivasamurthy, Research Director, Enterprise Solutions & ICT Practices, IDC India.

Below are few of the India IT industrywide technology predictions that would impact the technology buyers and suppliers in 2022 and beyond:

#1 Digital-First Drivers: By 2024, digital-first enterprises will enable empathetic customer experiences and resilient operating models by shifting 50% of all tech and services spending to as-a-service and outcomes-centric models.

#2 New Cloud Fundamentals: By 2024, 40% of I1000 will reset cloud selection processes to focus on business outcomes rather than IT requirements, valuing access to providers’ portfolios from device to edge and from data to ecosystem.

#9 Digital Sustainability: By 2026, 50% of I2000 will have digital sustainability teams, tasked with assessing, certifying, and coordinating use of business and IT sustainability data and analytic platforms offered by ICT providers.

These predictions are discussed in greater detail in the new IDC FutureScape report, IDC FutureScape: Worldwide IT Industry 2022 Predictions — India Implications (Doc # AP48732122). Each year, IDC releases its Top Predictions through its IDC FutureScape reports to give a crystal ball view of what is ahead for the rapidly changing ICT industry. These predictions have been used to shape the strategies and business objectives of technology leaders and business executives in the next 1-5 years. To learn more about the upcoming IDC FutureScape reports, please click HERE.


This report is published as part of IDC’s India Digital Transformation Opportunities research that delves deeper into the software and IT services market and examines how enterprises are evolving in India. For more information about this report, trends, or questions for analysts, please contact Shivani Anand at You can also follow IDC India’s Twitter and LinkedIn pages for regular updates on IDC’s research & events.


About IDC FutureScape

IDC FutureScape reports are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC’s FutureScape are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical 3-year business planning cycle.

To learn more about IDC FutureScape reports for 2022, please visit:

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,200 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world’s leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights:

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