One Point One Solutions, leader in Business Process Management (BPM) services has bagged the “BPO Excellence of the Year – 2022” award at the recently held BPO Innovation Summit in Bengaluru.
The award was received by K S Srikumar, Chief of Sales & Strategy Officer, One Point One Solutions Ltd in recognition of their work on the evolution of BPO sector from being a support service provider to an entire support function agency combined with technical capabilities; imbibing latest innovation to maximise the efficiency.
Akshay Chhabra, Managing Director, One Point One Solutions said, “This award is a prized acknowledgement of our skills, leadership, vision, inspiration, and dedication to the industry’s betterment. With the increase in demand for BPM services, no doubt the company will continue to find success as we strive to make our customers’ experience delightful.”
One Point One Solutions, which was incorporated in the year 2006 caters to a broad spectrum of industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality, and Insurance. In the year 2017, the company got listed and has expanded its operations to 5 service centers in strategic geographic locations across the country. The company boasts about 40+ leading clientele spread across sectors; includes ICICI Bank, Tata Motors Finance Ltd, Go First, Airtel to name a few.
As on July 31st 2022, the company has expanded its avenue to international borders in alliance with Bahwan CyberTek (BCT), a globally recognised provider of digital transformation services including cloud managed services and sophisticated follow-the-sun virtual customer service. Currently, the operations include the MENA region with clients like The Giving Movement.
About the Company:
One Point One Solutions is a leading player in Business Process Management (BPM). The company was incorporated in the year 2006. The company offers technology, accounting, skill-development, and analytical solutions that help businesses build better capabilities and enable them to achieve seamless growth. The company serves a broad spectrum of industries like Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality, and Insurance. The company has 5 service centres located across Navi Mumbai, Gurgaon, Chennai, Bangalore, and Indore with 5,500+ seats on per shift basis. The company offers services like customer care, lead generation, content management, voice analytics, accounts payable and receivable, SME Management, predictive analytics, Chat bots, IVR, voice analytics and E-mail management. Akshay Chhabra is the founder of 1Point1 Solutions Ltd., he focuses on technology-driven innovation to build efficiencies and surge ahead in the BPM space.
The company got listed in the year 2017. The company boasts of 40 leading clientele spread across sectors. Some of the leading clientele are SBI Cards, Godrej Appliance, Kotak Securities, ICICI Bank, Tata Motors Finance Ltd., Airtel, Adani, Go Air and Mahanagar Gas to name a few.
