Press Release

Salesforce to train 250,000 students in India by 2022


Signs Memorandums of Understanding with the ICT Academy, Telangana Academy for Skill and Knowledge and ICT Academy of Kerala

Bengaluru, India—December 19, 2019—Salesforce, the global leader in CRM, today announced that it has committed to train 250,000 students for the technology jobs of tomorrow by 2022. In separate partnerships, Salesforce has signed Memorandums of Understanding (MoU) with the ICT Academy; the Telangana Academy for Skill and Knowledge (TASK) and ICT Academy of Kerala (ICTAK). Through these partnerships, Salesforce will bring Trailhead, its free online learning platform, into the classroom – empowering students to skill up through gamified learning content and hands-on challenges.

According to a recent study by IDC, the Salesforce economy will create 548,400 direct jobs and $67 billion in new business revenues in India, between 2019 and 2024. With Trailhead, anyone – regardless of gender, ethnicity or socioeconomic background – can build the skills they need to land an in-demand job in technology, both within and beyond the Salesforce ecosystem.

  • In partnership with the ICT Academy, a government of India initiative, Salesforce will train over 500 educators using Trailhead. In turn, the educators will train over 150,000 students in the next three years, from 200 member institutes across the country. The partnership will also create and nurture 20 student groups.
  • Through the existing partnership with the ICT Academy of Kerala, Salesforce will also run a unique initiative, Skills Delivery Platform Kerala (SDPK) focused on establishing a state-of-the-art e-learning network. In a pilot initiative, Salesforce will reach out to engineering students from 75 colleges impacting over 25,000 students in one year.
  • The partnership with TASK will reach out to 50 institutions in the state of Telangana and 100 educators training 75,000 students over the next three years, while creating and promoting over 20 student groups to be a part of the Trailblazer community.

Salesforce will plan, create and execute each of these programs for students, providing support required to its partners for training to meet the program objectives. In addition the ‘train the trainer’ program will support educators with relevant content to drive effective training, while also empowering them by building a strong networking group of industry experts. Salesforce will also bring job recruitment opportunities to students trained on Salesforce to increase their employment opportunities.

About Trailhead

Trailhead is Salesforce’s free online learning platform that empowers anyone to skill up for the future . Trailhead reduces barriers to entry for all – regardless of gender, ethnicity, education level or socioeconomic background – to join the workforce of the future with access to over 700 badges covering business, tech, Salesforce and soft skills. More than 1.8 million learners today are skilling up and earning resume-worthy credentials on Trailhead, all while discovering new career opportunities and connecting with the vibrant Trailblazer Community. To join the movement, sign up for free at

Comments on the news:

Sunil Jose, Senior Vice President and Country Leader, Salesforce India, said, “Embracing India’s enviable workforce, we believe it is our responsibility to create jobs, reskill workers and help them succeed. As India becomes one of the youngest countries in the world, rapid innovation and adoption of emerging technologies such as IoT and AI are changing the ways we live and work. While companies embrace this change, there is the constant need for a savvy workforce that is prepared to tackle challenges unique to our digital age. We believe Trailhead can transform lives, nurture careers and make an impact on the growing Salesforce economy.”

Kris Lande, VP of Trailhead Marketing and Trailblazer Relations, Salesforce, said, “Trailhead’s mission is to democratize education and make learning accessible to all. With more than 1.8 million Trailblazers already skilling up on our platform, we’re excited to partner with  ICT Academy, ICT Academy of Kerala, and the Telangana Academy for Skill and Knowledge to empower even more learners with the tools to skill up for the jobs of tomorrow.”

M Sivakumar, Chief Executive Officer, ICT Academy said “The opportunity that Salesforce offers is immense, the community is huge and growing exponentially. Needless to say, ICT Academy has been the pioneer and leader in developing the skills of students in emerging technologies among its 800+ member institutions across India. Additionally, the interest we’ve seen from students has been phenomenal, the fun and ease of using the Trailhead platform have students keen to learn more. We are delighted to extend our relationship with Salesforce providing access to all our member institutes through this partnership.”

Shrikant Sinha, CEO, Telangana Academy for Skill and Knowledge said, “In the Fourth Industrial Revolution, the old model of learn-do-retire won’t work and skills will become the new currency for the employment market. In a young state like Telangana, where we have more than 60% first generation learner’s, this partnership with Salesforce for the Trailhead platform will help in democratizing education for the rural youth in the state.”

M Sivasankar IAS, Secretary to Chief Minister and Secretary Electronics and IT Dept. Government of Kerala, said, “Our aim for Skills Delivery Platform Kerala is to provide industry curated, new technology training programme using cutting edge technology enablers, to a large number of students at their colleges. We are glad to associate with Salesforce to run their technology developer programme through Skills Delivery Platform Kerala and also their commitment to empower students to be a part of the Trailblazer community in India.”

About Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers. For more information about Salesforce (NYSE: CRM), visit:

About ICT Academy

ICT Academy is a not for profit Social Enterprise initiated in the year 2009 under the public- private partnership model, by the Government of India in collaboration with the State Governments and Industries. The organization was formed with representations from the Government, leading companies in the ICT industry and National Association of Software Services Companies (NASSCOM) in India.

Since its inception, ICT Academy has enabled a platform between Government, Corporates and Academia with the prime objective of developing next generation teachers and industry ready students. ICT Academy aims to meet the skill requirements of the industry and generate more employment especially in tier 2 and 3 towns, the rural parts of the country.

ICT Academy is endorsed and recommended by NITI Aayog (National Institution for Transforming India Aayog), the National Planning body of Government of India as one of the unique organization for dissemination and replication, which is aligned to the Skill India Vision of the Government of India. Visit:

About ICT Academy Kerala

ICT Academy of Kerala (ICTAK) is a Public private partnered not-for-profit company conceived by Govt of India and established by Govt of Kerala , in association with leading Industry partners such as TCS, Nissan Motors, Infosys, UST Global, IBS Ltd and QuEST Global. It is mandated to work with the Students and graduates in enhancing their skills to meet the Industry needs. ICTAK provide multiple modes of training programme for graduating and graduated students. It focuses mostly on the new Technology skills (IR 4.0) so that the stakeholders will be able to benefit from the upcoming technology opportunities in the world. In addition, ICTAK undertakes capacity building programme for government as well as re-skill programme at Corporates. ICTAK is run by an independent board comprising of Govt. officers and the participating industry leaders, and chaired by Mr Tony Thomas, CIO of Nisaan Motors

About Telangana Academy of Skill and Knowledge (TASK)

TASK is a not- for- profit organization created by Government of Telangana for bringing synergy

among institutions of Government, Industry & Academia with an objective of offering quality human resources and services to the industry. Initiatives from TASK are majorly focused around enhancing Employability Quotient for youth that includes three key skill dimensions, personal, technical and organizational skills. For more information about TASK, visit:

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