Hardware & Software

For Most Firms, Digital Workplace Is Still Distant Dream : Gartner

Digital Workplace

Very few companies possess digital dexterity to adopt new ways of work solutions, such as virtual collaboration and mobile work, even though an increasing number of CEOs are looking at adoption digital workplace technology. This finding according to Gartner suggests that only 7 percent to 18 percent of organizations possess the digital dexterity.

Gartner researchers believe that organization with high digital dexterity has employees who have the cognitive ability and social practice to leverage and manipulate media, information and technology in unique and highly innovative ways. New-age CEO and executives are far more inclined to adopt digital-workplace-driven products and services than their older counterparts. These new-age executives have a positive view of tech in the workplace and a strong affinity for working in nonoffice environments and don’t need to agree with the statement that work is best accomplished in teams.

By country, organizations exhibiting the highest digital dexterity were those in the U.S. (18.2 percent of respondents), followed by those in Germany (17.6 percent) and then the U.K. (17.1 percent). “Solutions targeting new ways of work are tapping into a high-growth area, but finding the right organizations ready to exploit these technologies is challenging,” said Craig Roth, research vice president at Gartner.

Workers in the top three countries, as per the report, including the US, Germany and UK were much more open to working from anywhere, in a non-office fashion. They had a desire to use consumer (or consumer-like) software and websites at work.

Some of the difference in workers’ digital dexterity is driven by cultural factors, as shown by large differences between countries. For example, population density impacts the ability to work outside the office, and countries with more adherence to organizational hierarchy had decreased affinity for social media tools that drive social engagement.

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