DTDC Express Ltd., India’s leading integrated express logistics company, joins ONDC (Open Network for Digital Commerce) to revolutionize e-commerce logistics in India and empower sellers on the network by leveraging emerging technologies. The  move underlines DTDC’s commitment towards local businesses and small e-commerce sellers by ensuring access to the required tools and support in the largely evolving digital landscape.

As DTDC Express Ltd. onboards the ONDC Network, it aims to further enhance its positioning as a leader in providing cutting-edge logistics services. In a first-of-its-kind ONDC ecosystem, DTDC plans to leverage its expertise in Express and standard B2C deliveries on the back of a stable and reliable network connecting different parts of the country. Through robust engagement with ONDC’s Network of 1.5 L sellers and small- entrepreneurs, DTDC Express Ltd., with its massive physical network of ~15,000 Channel Partners serving ~96% of the Indian population, aspires to achieve 1500 – 2000 shipments per day by the end of this year and continue to scale further.

DTDC going live on ONDC will act as a catalyst for the cutting-edge service offerings that DTDC  Express Ltd has launched or has in the pipeline, including Next Day Delivery, Pick Up and Drop Off (PUDO), and QC-enabled reverse Logistics. Additionally, various e-commerce operations, including order management, inventory tracking, and payment processing, will be simplified, enabling the express logistics company to ensure a smooth and efficient logistics process for various sellers on the Network. DTDC’s operations for ONDC live in 5000+ pin codes, serving 100+ tier 1, 2 and 3 cities based on the demand pattern.

“ONDC’s vision is to create a truly inclusive e-commerce ecosystem wherein every seller, regardless of size, presence, and location, can access equal trading opportunities. With DTDC       live on ONDC Network, we are a step closer to this reality,” said T Koshy, MD & CEO, ONDC.

Abhishek Chakraborty, Executive Director of DTDC India, said, “Our collaboration with ONDC signifies our vision to redefine the logistics paradigm, creating opportunities for growth for businesses of all scales in alignment with the evolving digital commerce ecosystem. Having said this, the focus will be on accommodating the growing demands of SMEs, small businesses, entrepreneurs, and local sellers, enabling end-to-end integrated logistics solutions that empower businesses even in the remotest corners of India.”

With its vision to become the most admired logistics provider in the country through the ONDC Network, DTDC Express Ltd. will be going live on all 14,700+ pin codes in the next phase. It will continue to ensure a secure and reliable logistics Network, reinforcing the trustworthiness of the entire e-commerce process.

About ONDC

Incorporated on 31st December 2021, Open Network for Digital Commerce (ONDC), a Section 8 company, is an initiative of the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce, Government of India to create a facilitative model that revolutionizes digital commerce, giving greater thrust to penetration of retail e-commerce in India. ONDC is not an application, platform, intermediary, or software but a set of specifications designed to foster open, unbundled, and interoperable open Networks.

About DTDC

DTDC Express Ltd is one of India’s leading integrated express logistics companies offering domestic and international services. DTDC offers a comprehensive range of technology- enabled logistics services, serving a wide spectrum of customers across diverse industry verticals. Today, DTDC operates India’s largest physically accessible express logistics Network and has over 14,000+ exclusive channel partners which contribute to its sales and service capabilities.