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How UST Global Tackles Cyber Threats Head-On

Cyber Threats

With the rising instances of sophisticated cyber security incidents, every company today understands the critical need to safeguard its network. Especially for global businesses dealing with advanced technologies, maintaining a secure network is a top priority. One example is that of UST Global, a digital transformation solutions company that is solving significant, next-generation problems for Fortune 500 companies. With over 18000 people worldwide, it is working in the areas of IoT, API economy, augmented intelligence, and cognitive computing, this Company is an innovation partner for enterprises seeking to accelerate their digital transformation. And to support operations of this magnitude, UST Global has an infrastructure build that spans across continents, an infrastructure that handles data, not just for itself, but also its customers.

But, where there is data, threats are inevitable. The Company’s network is constantly fighting threats. The IT security team has to tackle possible threats like unauthorized access to data center assets, policy violations, and botnets used by organized criminals and hackers for phishing and stealing intellectual property, to name a few.

And, adding to its security concerns, malicious activity can originate not just from outside, but through compromised hosts inside the organization as well. UST Global quickly realized that it had to put strong security in place, and came up with a robust strategy to protect the infrastructure and its systems from all layers. It needed a solution that could continuously analyze file activity across its extended network, quickly detect and contain threats, while also providing a detailed trajectory of the malware movement in the network to quarantine affected systems.

“We needed to increase our security posture, to protect our assets from cyber threats, and the way to do this was with multiple layers of next-generation, automated protection systems across all locations,” says Praveen Raveendran, Director & Global Head, Infrastructure Team, UST Global.

A network that’s intelligent enough to accurately identify, classify, and stop or block malicious traffic in real time. That’s what UST Global needed – an intrusion prevention system that worked as an additional layer of defense on the perimeter layer, against known and zero-day attacks.

While UST Global’s security posture has certainly become more robust, this has directly translated to more secure network infrastructure and applications. The Company’s networks now has real-time threat and malware intelligence, as well as, complete visibility into applications, users, devices, operating systems, services and processes, and user network behavior patterns across the organization.

UST Global compared several products in the market, and was looking for a solution with a great history. It wanted a solution with proven consistency of performance, ease of use, APIs, the ability to extend to other threat intelligence sources, and the ability to integrate with third-party products. Not to mention, good pricing and support as well. The Company chose Cisco as its partner of choice having evaluated it on all these parameters.

In December 2016, the order was placed for Cisco’s Intrusion Prevention System. A month later, the solution was deployed and configured across UST’s data and development centers in India, the US and the Philippines. Cisco Network-based IPS sensors and the central Firesight Management Console provided the exact solution to safeguard high value information from cyber threats.

“Collaborating with Cisco helped us adopt best practices. Cisco brought extensive knowledge and experience with it while deploying the product in our heterogeneous environments,” said Praveen Raveendran, Head of IT, UST-Global.

The Cisco’s Intrusion Prevention Solution started proving effective within a few weeks of its deployment, as the dashboard showed up possible attacks being blocked by the sensors.

However, another problem needed to be addressed.  “Our existing single-switching network was behaving like a bottleneck to the deployment of Cisco IPS and working around the bottleneck was difficult to replicate across geographies. Further, it would have created an operational nightmare for our troubleshooting team,” said Chandranhari Nair, Lead IT Security.

UST Global’s security operations team, in collaboration with Cisco, had a better idea. They worked extensively to create a ‘redundant’ switching layer that a) connected all devices on the perimeter of the network b) separated the external network from the intranet c) placed the Intrusion Prevention System right at the center. All, so that UST Global could inspect all traffic going out and coming in. Needless to say, UST Global makes the intelligent choice to tackle sophisticated cyber threats, believes Raveendran.

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