News & AnalysisResearch & WhitepapersDo Employees Need Robot Therapists to Improve Mental Health?Sohini Bagchi6 months agoOctober 19, 2020The morbid coronavirus has introduced a new set of challenges to the workforce. With hundreds of thousands of new positive...
Corner OfficeExpert OpinionCreating an Agile Banking System in the Post Covid-eraCXOtoday News Desk6 months agoDecember 3, 2020By Sudhir Dhingra Over the last two decades, technology and data has had a significant impact on all businesses especially...
News & Analysis10 Digital Technologies Aiding in the Fight Against COVID-19CXOtoday News Desk1 year agoDecember 3, 2020Frost & Sullivan researchers focuses on the emerging technologies helping humans in the Fight Against COVID-19. The past few days...
News & Analysis4 Key Building Blocks of Great Customer ServiceCXOtoday News Desk1 year agoMarch 9, 2020By: Varun Goswami What does a modern customer expect? Something very simple is the answer. That includes communication that’s clear,...
News & AnalysisNewsletterHow AI in Marketing Can Be a Game-Changer for RetailCXOtoday News Desk1 year agoJanuary 20, 2020By: Richa Kapoor & Promita Majumdar The local store may be a kilometer away from your house. But, if you can open...
News & AnalysisKey Digital Government Technologies for 2020CXOtoday News Desk1 year agoNovember 5, 2019How do you bring a city, transport network or school campus to life so that better decisions can be made...
AIResearch & WhitepapersStudy Shows Brands Should Develop ‘Friendly’ Virtual AssistantsCXOtoday News Desk2 years agoAugust 27, 2019Consumers prefer virtual assistants with a ‘friendly’ personality in terms of comfort level, efficiency, and likelihood of re-engagement, according to...
AINews & AnalysisNewsletterFinancial Firms Ahead Of the Curve in Adopting AI, Chatbots: StudyCXOtoday News Desk2 years agoAugust 20, 2019Financial services companies are ahead of the curve in adopting Artificial Intelligence (AI) and chatbots to serve customers, according to...
Hardware/Software DevelopmentNews & AnalysisNewsletterTop 5 Areas Digitization Is Driving Process AgilitySrividya Kannan2 years agoDecember 3, 2020While cycle time to process and its implications on enterprise cost is a known theory, in the new age of...
Hardware/Software DevelopmentResearch & WhitepapersDigital Recruiting Is Becoming The New Reality: StudyCXOtoday News Desk2 years agoDecember 3, 2020The recruitment landscape is changing fast thanks to the emergence of new technologies in this area, as a recent study...