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Arpit Vashishtha, Head-Cloud Infrastructure, Ameyo, a contact center solution provider, sheds light on how contact center agents should rethink their customer connect strategies

Sudhir Kothari Founder & CEO, Embee Software shares some interesting cloud computing statistics for 2021 that are worth diving into.

Firms should prioritize cybersecurity and invest in broadening protection, detection and response measures or face disaster, according to a new research.

Companies are moving legacy systems to the cloud faster than ever to secure their data, according to a new global survey.

There is significant awareness due to Covid in critical handling of PII data, but there is still a long way to go to make the process automatic and secure,

The pandemic has forced retailers to relook at their strategies due to changing behavioral patterns seen among the customers that were typically known and predictable.

Even as vaccines are paving the way for normalcy, the Covid-19 pandemic has already altered the way we live, play...

The sudden shift towards remote working, as a result of worldwide lockdowns, has prompted businesses to change their IT models...

Alibaba Cloud, the data intelligence backbone of Alibaba Group, today announced it will invest additional RMB200 billion (approximately US$28 billion) in...

Lenovo ThinkAgile MX1021 based on ThinkSystem SE350 harnesses the power of Microsoft Azure Stack HCI at the edge to reduce latency and...