“AI-Led Contextual Banking Will Lead to Higher Customer Centricity”
Manish Maakan, CEO at Intellect Global Transaction Banking (iGTB), explains the importance of contextual banking in the age of AI and customer engagement.
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AI-led Customer-Centricity Reshaping the Transaction Banking Landscape
AI-powered contextual banking will lead to higher customer centricity and an increase in the RoI of the bank.