SpecialsAI and CRM in the tourism industryAbhishek Mimani4 months agoNovember 22, 2022When you hark back to the ancient days of yore, you will find that human beings were natural wayfarers, and...
Press ReleaseOracle Automates the Tasks Sellers Despise with Next Generation CRMCXOtoday News Desk8 months agoAugust 9, 2022Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster Oracle today announced the...
InterviewsThe evolution of CRM technologiesCXOtoday News Desk8 months agoJuly 20, 2022In today's fast-evolving digital world, it is highly imperative to keep up to date with the latest technology and software....
InterviewsTechnology at the core of the modern banking experienceCXOtoday News Desk9 months agoJuly 13, 2022Indian banking and financial sector are at the cusp of transformation. The pandemic acted as a catalyst for the demand...
Press ReleaseZendesk Ushers in Era of Conversational CRMCXOtoday News Desk11 months agoMay 12, 2022New solutions put conversations at the center of customer relationship management New employee experience offering helps businesses deliver a modern,...
AIColumnsCorner OfficeCustomer Data Management and Customer Engagement Go Hand in HandRaviteja Dodda1 year agoMarch 1, 2022Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.
News & AnalysisSalesforce Leads Digital Transformation in CRM SpaceDivya Makhija3 years agoDecember 24, 2019Most enterprises have been in a transitory mode in recent times. Questions around the shift towards digital transformation aren’t so...
News & AnalysisGodrej Turns to Social Listening to Enhance Customer ValueSohini Bagchi3 years agoDecember 18, 2019A decade ago, social media was seen by many as a waste of an organization’s time and resources. Not so anymore....
Hardware/Software DevelopmentNews & AnalysisIndia’s Software Market To Hit $6.1 Bn This Year: IDCCXOtoday News Desk4 years agoDecember 3, 2020India's software market is expected to grow with a year-on-year (YoY) growth rate of 13.7 percent and touch US$ 6.1...
CloudNews & AnalysisFinancial Services And The Cloud: It’s Now or NeverCXOtoday News Desk4 years agoDecember 3, 2020The time is right for the financial services (FS) industry to leverage the power of the cloud. It dovetails quite...