archivecustomer engagement

Customer Data Management and Customer Engagement are vital cogs that are closely linked to this personalization strategy.

Customer engagement is increasingly becoming one of the factors that companies can use to compete in the digital world.

Organizations that have the foresight to put the customer and their needs at the center come out as true winners.

PharmEasy, an online pharmacy and healthcare platform was looking to improve customer engagement and retention with the help of AI tools.

Banks must become digital first in their vision and execution for a better customer experience and to stay ahead of competition.

Conversational AI helps brands to stay connected with all their customers and enables better service delivery and engagement.

How AI and Machine Learning can play a major role in creating personalized marketing campaigns for ecommerce brands.

Netflix has long been known to use algorithms to predict what you may want to watch based on what you...

Telephony and CRM are two technological tools that every company should adopt in order to thrive today. Large-scale organizations and...

In the evolving digital economy, Cloud-computing adoption has extended benefits more deeply into almost every sector of the economy to...