Pursuit for Frictionless BFSI App Experience At The Cost Of Security
By: Shahnawaz Backer During these unprecedented times, legacy banks and financial services institutions (FSIs) face unique operational challenges. Many of...
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RBL Bank Goes Digital to Improve Banking Experience
Making the leap to a digital enterprise is by no means a simple task. It involves myriad technologies and enormous...
IT Democratization is Essential in a Post-Covid 19 world
The global pandemic has created a remote working experiment of epic proportions, putting pressure on IT infrastructure like never before....
AirAsia is Soaring High on a New Digital Journey
The spread of COVID-19 has posed serious challenges to airlines and the aviation industry on the whole. However, this also...
Oracle Helps Marketers Navigate Changes during Covid-19
We are living in a very different world today, where changes that were expected to happen over years are happening...
How Tech is Shaping the ‘New Normal’ For Airlines Industry
By Maneesh Jaikrishna The COVID-19 pandemic has not just affected human lives but has taken a heavy toll on economies...
Startups Investing in Customer Experience Can Beat the Pandemic
Before the Covid-19 pandemic tightened its grip across the world, things were looking up for the startup community. But things...
Why Brands Should Capitalize on CX in a Post-COVID-19 World
As industries grapple with the COVID-19 crisis, businesses are identifying new customer pain points and accordingly coming up with innovative...
8 Ways Insurers Can Transform their Claims Process
By Virender Jeet Disbursement of claims is one of the most crucial tasks for insurance companies and their customers. The speed...
5 Ways to Deliver a Delightful Customer Experience in Banking
By: Ritesh Varma Digital is making its inroads fast across all banking services, more so in the current environment when...