CXO Bytes5 Suggestions to make your Customer Experience Strategy SmarterRakesh Jaitley2 years agoOctober 14, 2022Customer experience (CX) is more than just how you interact with your customers; it’s also how your customers perceive your...
Corner OfficeCXO BytesHow Indian Public Sector Banks Can Improve Customer ExperienceArvind Jha2 years agoFebruary 21, 2022There have been significant upheavals in all aspects of our lives in the past two years. Hybrid, remote work has...
AIDigital PaymentsInterviews“AI-Led Contextual Banking Will Lead to Higher Customer Centricity”Sohini Bagchi2 years agoJanuary 13, 2022Manish Maakan, CEO at Intellect Global Transaction Banking (iGTB), explains the importance of contextual banking in the age of AI and customer engagement.
AINews & AnalysisEnterprise Tech Trends to Watch Out for in 2022CXOtoday News Desk2 years agoJanuary 3, 2022Here are some enterprise technology trends that offer a glimpse of a bold, new world that is ready to shape this year and beyond.
CloudCorner OfficeCXO BytesInterviewsImmersive Customer Experiences Will Set Brands Apart: Apexon CEOSohini Bagchi2 years agoDecember 23, 2021Sean Narayanan, CEO at Apexon explains how immersive customer experience is becoming a key differentiator for brands.
AICorner OfficeExpert OpinionAutomation, Personalization in Customer Experience to Change in 2022Michelle Tilton2 years agoDecember 17, 2021The companies who invest in and deliver exceptional customer experience will ultimately earn a consumer’s business.
AICorner OfficeExpert OpinionPrioritizing Tech Investment to Fuel Customer and Employee EngagementJagat Pal Singh2 years agoDecember 15, 2021Prioritizing technologies and projects is critical to a company's success has the potential to fuel customer and employee engagement.
Big DataCorner OfficeExpert OpinionTop Tech Mantras for Retail industry Success in 2022Anjna Bharti2 years agoDecember 9, 2021In 2022, more number of retail firms will deploy new technologies to connect better and profitably with their customers.
Big DataNews & AnalysisPandemic Raises The Bar Of Digital Experience For ConsumersCXOtoday News Desk2 years agoNovember 26, 2021With a sound digital strategy, your organization can create personalized experiences that resonate with customers across devices.
CloudNews & AnalysisTCS and Adobe Expand Partnership to Accelerate Customer ExperienceCXOtoday News Desk2 years agoTCS and Adobe are expanding their strategic partnership to deliver innovative, turnkey digital customer experiences