News & AnalysisCommunications Platform as a Service Grows in StatureCXOtoday News Desk4 years agoNovember 20, 2019In an age where every brand and business are talking about the power of social media, videos and chat apps...
CloudResearch & WhitepapersCXOs Need to Improve Digital Channels to Boost Customer ExperienceCXOtoday News Desk3 years agoJune 14, 2021It is critically important for leaders to use digital innovation to bring new thinking into customer experience and streamlining operations,
CloudCorner OfficeExpert OpinionThe Balancing Act: Customer Experience & Financial RegulationsCXOtoday News Desk3 years agoJune 10, 2021Cloud banking improves customer experience and helps financial institutions effectively manage internal and external regulatory compliance.
AINews & AnalysisNewsletterHow Covid-19 is Expanding the Role of Indian CIOsCXOtoday News Desk3 years agoJune 7, 2021According to an Adobe Survey: 98 percent of CIOs in India reported expanded responsibilities during COVID-19
News & AnalysisGood Customer Experience Relies on Building TrustCXOtoday News Desk5 years agoSeptember 24, 2019From time to time, enterprises remind their teams that the cost of getting a new customer is five times that...
Hardware/Software DevelopmentNews & AnalysisNewsletterBanks Prioritizing CX, Cost Cutting And Innovation To Thrive, Shows StudySohini Bagchi5 years agoDecember 3, 2020Against the backdrop of an increasingly digital world, banks are facing growing competition from nontraditional players such as fintech. This...
News & AnalysisSecurityZomato Partners With FarEye To Gain Logistics VisibilityCXOtoday News Desk5 years agoSeptember 18, 2019Online food ordering platform Zomato has implemented a data-driven and intelligent logistics visibility platform to increase cost and operational efficiencies...
Research & WhitepapersSecurityWhy Banks Need To Think Beyond Customer ExperienceCXOtoday News Desk5 years agoDecember 3, 2020In today’s experience era, the majority of CEOs in the banking sector believe customer centricity is essential for driving business...
News & AnalysisNewsletterSecurityHow Brands Can Offer Ultimate Customer ExperienceCXOtoday News Desk5 years agoDecember 3, 2020A good Customer Experience helps to set brands apart, giving them the potential to secure greater share in an increasingly...
AINewsletterResearch & WhitepapersNew Study Sheds Light on Covid-19’s Impact on CIO’s Evolving RoleCXOtoday News Desk3 years agoApril 26, 2021A new study on CIO DAY (April 25) shows that CIOs are fueling their company’s customer experience journey in the times of Covid-19.