archivecustomer experience

Experiences shape the way we feel and act. This is why Amazon put customer ease above potential customer data risks...

Before the Covid-19 pandemic tightened its grip across the world, things were looking up for the startup community. But things...

To help business executives, Gartner recommends that security leaders start with a business process and conduct interviews with the people...

Global organizations believe the need for speed in digital innovation is putting customer experience at risk. Software intelligence company, Dynatrace, today announced the...

Sports goods industry company Adidas India leveraged cloud technology to provide a new shopping experience for its customers. With Oracle Cloud, Adidas...

DTDC’s journey from a small local courier business into a multinational logistics company has been fueled by ambition. Founded in...

From analyzing SMSs, utility & credit bill payments, social media profiles, e-commerce purchase patterns, mobile phone usage and behavioral patterns...

As industries grapple with the COVID-19 crisis, businesses are identifying new customer pain points and accordingly coming up with innovative...

By Virender Jeet Disbursement of claims is one of the most crucial tasks for insurance companies and their customers. The speed...

By: Ritesh Varma Digital is making its inroads fast across all banking services, more so in the current environment when...