News & Analysis8 Ways Insurers Can Transform their Claims ProcessCXOtoday News Desk3 years agoJune 16, 2020By Virender Jeet Disbursement of claims is one of the most crucial tasks for insurance companies and their customers. The speed...
ColumnsExpert Opinion5 Ways to Deliver a Delightful Customer Experience in BankingCXOtoday News Desk3 years agoDecember 3, 2020By: Ritesh Varma Digital is making its inroads fast across all banking services, more so in the current environment when...
Corner OfficeHardware/Software DevelopmentNewsletterResulticks Is Helping Brands Leverage Omnichannel AutomationSohini Bagchi3 years agoDecember 3, 2020In the age of increased personalization, brands are realizing that investments in marketing technology can save time and strengthen customer...
News & AnalysisIndia’s CRM Market to See Robust GrowthSohini Bagchi4 years agoJanuary 9, 2020While customer relationship management (CRM) systems have stood the test of time thus far, they are in dire need of...