archivecustomer support

Customer services have been emerging as one of the most important factors when it comes to business enhancement through technology....

Companies are increasingly using voice AI such as voice chatbots and voice assistants for resolving customer issues and driving engagement.

Customer experience is new normal today. And to keep up with this trend, companies are expected to offer the most sophisticated...

Haptik is one of the world’s largest conversational AI platforms catering to more than 100 chatbots across BFSI, utility, e-commerce,...