CXO BytesMake Every Customer Experience Unique and Drive Long-term Brand Growth CXOtoday News Desk7 months agoBy Raviteja Dodda Of late, brands have had to take up a new gauntlet: Personalization of customer experiences to a...
Press ReleaseIBM helps Joyalukkas reimagine Digital Customer Experience across 11 countries with Integrated E-Commerce PlatformCXOtoday News Desk3 years agoMarch 10, 2021IBM (NYSE: IBM) today announced that Joyalukkas, India’s leading jewellery retailer, is collaborating with IBM Global Business Services (GBS) to...
InterviewsNewslettervideosMapping Your Digital CX Journey is Like A Road TripSohini Bagchi3 years agoMarch 9, 2021Vivian Gomes, SVP & Head – Marketing & Inside Sales, CSS Corp., discusses the importance of mapping your digital customer journey and how brands can develop their customer journey map.