SpecialsHow New-age Technology is Preparing the Customer Service Experience for Nex-genKapil Sharma1 year agoOctober 13, 2022There was a time when customer expectations were very basic - good product quality, service options and fair pricing. But,...
News & Analysis4 Key Building Blocks of Great Customer ServiceCXOtoday News Desk4 years agoMarch 9, 2020By: Varun Goswami What does a modern customer expect? Something very simple is the answer. That includes communication that’s clear,...