Press ReleaseKapture CX Integrates ChatGPT into its helpdesk to enhance Customer ExperienceNarasimha Raju11 months agoThe new solution is a combined mix of Kapture’s AI engine and OpenAI’s Generative capabilities that will augment the customer...
InterviewsIn Conversation with Sheshgiri Kamath, CEO & Co-Founder of Kapture CRM, a SaaS-based customer support automation platformNarasimha Raju1 year agoFounded in 2014, Kapture CRM is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one...
News & AnalysisHow SaaS-based CRM platforms are changing the way of work at companies?CXOtoday News Desk4 years agoFebruary 4, 2020Sheshgiri Kamath, Co-Founder & CEO, Kapture CRM Customer Relationship Management software absorbs a vast majority of an immensely growing corner...
News & AnalysisWhat Maslow’s Hierarchy of Needs Says about Customer ServiceCXOtoday News Desk4 years agoJanuary 20, 2020By: Sheshgiri Kamath Maslow’s hierarchy of needs is quite recurrent in motivational theory, but what how can we relate to...