News & AnalysisGodrej Turns to Social Listening to Enhance Customer ValueSohini Bagchi4 years agoDecember 18, 2019A decade ago, social media was seen by many as a waste of an organization’s time and resources. Not so anymore....
Big DataCorner OfficeExpert OpinionNewsletterWhy social Listening is the Key to Understand Your CustomersCXOtoday News Desk3 years agoJuly 5, 2021Social listening helps businesses understand their audiences’ wants, needs, interests, and pain points, as well as the various questions they...