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Ministry of Consumer Affairs, India’s government office that deals with consumer issues together with Gupshup, the leading conversational engagement platform,...

Offers enhanced business communication solution through WhatsApp Business Platform, ensuring a seamless and superior customer experience Tata Tele Business Services...

In conversation with Sonakshi Nathani, Co-founder and CEO of BIK, we delve deep into the re-branding of Bikayi, strategy for...

Organizations can now set up complete contact center operations on WhatsApp, achieve a fivefold increase in customer engagement, and drive...

The government does not have any plans to crackdown on the OTT channels when it brings forth the proposed Telecom...

At a time when the government is near united on regulating the fintech sector, given the mess that some lending...

The Mukesh Ambani-owned Reliance Industries has launched its retail venture JioMart over WhatsApp in what is perceived as the world's...

Facebook, along with its messaging platform WhatsApp and its photo-sharing app Instagram knocked every corner of Mark Zuckerberg’s empire on...

At the turn of this decade, Facebook and Twitter were in play. The former was used largely to reconnect with...

The e-commerce major witnessed almost 20000 hours of customer engagement through the Netcore-built custom assistant during the Big Billion Days sale Netcore...