Press ReleaseZendesk Ushers in Era of Conversational CRMCXOtoday News Desk2 years agoMay 12, 2022New solutions put conversations at the center of customer relationship management New employee experience offering helps businesses deliver a modern,...
Case StudiesTesco + Zendesk: 460,000 Employees, effortlessly self-servedCXOtoday News Desk2 years agoApril 13, 2022Tesco selected Zendesk Support to serve the company's 460,000 employees. Tesco uses Zendesk Support to resolve more than 40,000 internal...
Corner OfficeInterviewsThe fight for gender equity should not rest on women’s shoulders alone: Zendesk’s Wendy JohnstoneCXOtoday News Desk2 years agoMarch 29, 2022Wendy Johnstone is the Chief Operating Officer for Zendesk APAC, based in Singapore. A business leader with more than 25...
Press ReleaseZendesk Relate Returns With New Digital-First ExperienceCXOtoday News Desk2 years agoMarch 8, 2022Global event to feature latest product innovations with VIP in-person events in select locations Bengaluru, March 08, 2022-- Zendesk, Inc....
Corner OfficeCXO BytesWhy Customers Expect Conversational ExperiencesVasudeva Rao Munnaluri,2 years agoFebruary 4, 2022Every customer at some point has received promotional messages and calls from brands multiple times a day without any context....
Press Release84% of Indian Consumers Feel Like Service Is An Afterthought: Zendesk StudyCXOtoday News Desk2 years agoJanuary 21, 2022Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth 85% of Indian customers are willing...
Press ReleasePayJoy + Zendesk: Unlocking finance with innovation for those who lack banking access, one smartphone at a timeCXOtoday News Desk2 years agoDecember 16, 2021Fintech company PayJoy provides the unbanked and underbanked exceptional support—while increasing sales capacity 4x with Zendesk For Gib Lopez,...
Press ReleaseShopify + Zendesk: One-stop shop for excellent customer supportCXOtoday News Desk2 years agoNovember 9, 2021In the fall of 2012, Shopify was poised for the kind of hold-onto-your-seat hypergrowth that most startups dream of. At the...
Press ReleaseZendesk To Acquire Momentive And Its Iconic SurveyMonkey PlatformCXOtoday News Desk2 years agoOctober 29, 2021Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more...
Press Release97% of Indian companies say CX innovation is required to protect businesses from competitors: Zendesk study CXOtoday News Desk3 years agoOctober 19, 2021According to new research released today by Zendesk, Inc (NYSE: ZEN) in partnership with Enterprise Strategy Group (ESG), companies in Asia...