Case Studies

TTSL’s GPS Tracking Helps Debt Care Grow Its Business

GPS Tracking
This photo illustration taken on January 11, 2017 shows a Bruhat Bengaluru Mahanagara Palike (BBMP) official displaying the Global Positioning System (GPS) tracking fitted onto every individual garbage collection vehicle in a municipality ward to monitor their efficiency in Bangalore. The surge in Bangalore's population since the start of the 1990s has placed huge pressure on its municipality, which stands accused of inadequate urban planning and, in particular, of failing to cope with the accompanying rise in waste volumes. / AFP / Manjunath KIRAN / TO GO WITH India-environment-waste-social,FEATURE by Alexandre MARCHAND (Photo credit should read MANJUNATH KIRAN/AFP/Getty Images)

Debt Care Enterprises Private Limited, a privately owned, professional agency which assists lenders, employers in risk management and fraud management was facing procedural issues such as running performance reports, approving FE reimbursement and managing timeout entries.

They were looking for a one shop solution provider that could configure new FE, track their employees day to day activities, monitor employee time tables and check if they were reaching their customer on time between two locations AP and Telangana, a senior official from Debt Care Enterprise mentioned.

The Secunderabad (Telangana) based company approached Tata Teleservices (TTSL) as technology and telecom partner to help its business grow. Tata Teleservices offers the most comprehensive suite of solutions in the enterprise space in Hyderabad circle and caters to communication need of the customers.

TTL developed a WFT GPS tracking system with a built in time tracker which could locate employees in real-time, show visibility of employee allocation, provide data to support client invoicing and make mobile accountability plain and simple. According to a report provided by the company, the solution made work allocation better and also catered to the safety issues of the employees.

Adoption of Tata Teleservices’s Enterprise Data and Voice solutions, helped improve company’s productivity and enhanced company’s revenues and growth. Debt care now has a stable cost effective scalable Voice and WFT infrastructure which helps the company emphasize on the performance of their field agents and provides greater flexibility in terms of network operation & management and scalability on commercial front, said the senior official.

According to him, deploying the new solution and then ramping up to multiple services was the most cost effective move that the company made in the recent times.

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