India’s leading First Digital Escrow Platform Escrowpay Revolutionizes Transactions with Smarter, Faster, and Safer Solutions

Escrowpay,India’s first digital escrow platformand a leading digital escrow solutions provider, collaborates with top banks to offer smarter, faster, and safer transactions. This integrated fintech stack not only facilitates efficient payments and collections regardless of transaction type and size but also enhances trust and transparency in every transaction.

With the flexibility of restful APIs or customized white-labelled dashboards, the solutions cater to enterprises, SMBs, and digital-first businesses across various use cases. They seamlessly integrate into existing systems, optimizing transactions for these organizations.

The platform accommodates all types and sizes of transactions, including high-value transactions, one-time events, milestone-based transactions, long-term sales, recurring payments, and instant priority collections. CXOToday has engaged in an exclusive interview with  Mr Subhrangshu Neogi, Executive Director & Co Founder, Escrowpay


When and how did you come up with the idea to start Escrowpay?

The founders’ vision was to democratize and simplify escrows, making them easily accessible to businesses in a digital, paperless format. Unlike the labour-intensive and time-consuming nature of traditional escrow banking, which often falls short in resolving issues, the founders aspired to develop a flexible, smooth, and personalized solution. In today’s evolving and mature market, particularly with the surge of remote transactions due to the impact of COVID, digital escrows have emerged as an essential and effective method for businesses to facilitate payments and collections. Escrowpay emerges as the ideal solution to fulfil these requirements.


USP of the brand

Our integrated stack handles the entire journey from money movement to collections and payments in real-time. We are agile, solution-oriented, and prioritize customization. Our comprehensive offering allows clients to focus on their core business while we efficiently handle transactional and payment processing tasks.


Who is your target audience? And how do you plan to reach them?

We cater to a diverse clientele comprising publicly traded companies, rapidly growing startups, highly valued ventures, and emerging enterprises. Nevertheless, our primary focus lies in assisting small and medium-sized businesses (SMEs) that have been underserved or underserved, especially those with a digital focus and budding potential. As we strive to broaden our array of solutions, our objective is to provide our services to a minimum of 10,000 businesses in the coming 12-18 months. Our approach will entail targeted brand development and the implementation of a performance-driven marketing strategy to drive business growth. To achieve this, we will capitalize on our comprehensive omni-channel efforts and establish collaborative partnerships with banks and other ecosystem participants to embark on joint go-to-market initiatives.


Trust and Transparency in Digital Transactions Boosted by Escrow Accounts

Escrow accounts play a crucial role in enhancing trust and transparency within the realm of digital transactions. By serving as intermediaries, they guarantee protection and safeguard the interests of all parties involved. Escrow accounts, uniquely designed for this purpose, provide a secure and dependable mechanism for conducting online business. With funds securely held in escrow, buyers can make purchases with confidence, while sellers can trust that they will receive payment. This invaluable service cultivates trust and transparency, ultimately enriching the overall digital transaction experience.


Escrow Accounts: A Game Changer for SMBs as Working Capital Crisis Persists

In the midst of the prevailing capital crisis faced by small and medium-sized businesses (SMBs), escrow accounts have emerged as a transformative asset. These accounts offer a valuable solution by ensuring the safety of transactions and protecting funds until predetermined conditions are fulfilled. Given the ongoing crisis, SMBs stand to gain significant advantages from the dependability and assurance provided by escrow accounts. By minimizing risks and fostering trust among involved parties, these accounts facilitate seamless business operations and empower SMBs to tackle financial obstacles with greater efficiency. Consequently, escrow accounts have become an indispensable instrument in bolstering SMBs during these times of uncertainty.


What are some common industry practices for ensuring secure online transactions?

Some common industry practices for ensuring secure online transactions include:

  • Implementing Secure Sockets Layer (SSL) encryption to protect data during transmission.
  • Utilizing two-factor authentication (2FA) to verify user identity.
  • Regularly updating and patching software to address security vulnerabilities.
  • Employing fraud detection and prevention systems to identify suspicious activities.
  • Adhering to Payment Card Industry Data Security Standard (PCI DSS) compliance guidelines.
  • Using tokenization or encryption techniques to secure sensitive customer information.
  • Conducting regular security audits and assessments to identify and address potential risks.

In addition to these practices, escrow payments are another commonly used method for secure online transactions. Escrow involves a trusted third party holding funds or assets until the transaction conditions are met, providing a level of protection for both buyers and sellers.


Can you discuss the benefits of using a third-party intermediary for transactions?

Utilizing a mediator from an external source for conducting transactions presents numerous advantages. Primarily, it fosters trust and reinforces the security as the intermediary assumes a neutral position, guaranteeing impartiality and reducing the likelihood of fraudulent activities. Secondly, it simplifies intricate transactions by offering specialized knowledge and valuable guidance. Moreover, it streamlines the overall process by managing crucial tasks such as documentation, verification, and communication between involved parties. Notably, incorporating escrow services into the transaction adds an additional level of safeguarding, as it ensures that funds are held securely until all conditions are satisfied. This minimizes risks for both buyers and sellers alike.


Can you discuss any recent innovations or developments in online payment systems?

Recent innovations in online payment systems have focused on enhancing security, convenience, and flexibility. A prominent breakthrough worth mentioning is tokenization, a technique that substitutes confidential payment information with distinctive tokens, thus amplifying the level of protection. Furthermore, biometric authentication methods like fingerprint and facial recognition have garnered considerable attention, significantly enhancing the user experience. Another significant development is the integration of digital wallets, enabling individuals to conveniently store multiple payment methods in a single location, thereby streamlining transactions. Lastly, the widespread acceptance of cryptocurrency and the utilization of blockchain technology have brought forth decentralized and transparent payment systems.


How have the UPI wave and innovation in digital payments transformed the financial landscape, and what opportunities has it created for businesses and consumers?

The UPI wave and innovation in digital payments have significantly transformed the financial landscape, offering unprecedented convenience and efficiency to businesses and consumers alike. Through the integration of UPI, a revolutionary payment system in India, users can seamlessly transfer funds between bank accounts using their smartphones. This innovation has not only revolutionized domestic transactions but has also opened up tremendous opportunities for businesses to tap into the digital payment ecosystem. Furthermore, the UPI wave has paved the way for remarkable advancements in cross-border payments, enabling secure and swift transactions globally. With projected numbers indicating exponential growth in cross-border payments, this presents a tremendous opportunity for businesses to expand their reach and access new markets. Additionally, the integration of escrow services has added an extra layer of trust and security, fostering greater confidence among parties involved in financial transactions.


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