International Technology Day 2022: What Experts Are Saying
With the rapid adoption of digital mediums, SaaS has grown tremendously in the recent years. Nasscom has coined SaaS as the “Fastest growing Software segment in the world”, and technologies such as AI are playing a huge role in this. According to this report, the global SaaS market is about $150 billion and growing at a CAGR of 23% with the Indian market for SaaS products growing rapidly and will grow 6X by 2025.
Thus, as the tech industry continues to grow, India is carving a niche for itself as a global destination for IT services, innovation and expertise.
Understanding this adoption of technology, the government is also coming forward and encouraging companies to adopt technologies such as AI/ML/SaaS with their multiple digitization initiatives, providing training programs for hiring in this particular sector and so on. SaaS is driving this movement from the front providing affordable, multi-faceted, constantly evolving products.
Similarly, from the PE and VC space, SaaS continues to be a front-runner on the sector that attracts investments. A common trend when it comes to such investments is that Enterprise collaboration, events technology, conversational artificial intelligence (AI), and human resources (HR) technology accounts for more than half of all SaaS funding in India. Sectors such as EdTech, Healthcare tech, logistics tech, e-commerce, cybersecurity, DevOps and dev tools, and data management also attract investments. – Saravana Kumar, Founder and CEO, Kovai.co
Manufacturing Industry has been in constant lookout for technology advancements that would eventually help increase operational efficiency, better quality control, lower production costs, lower maintenance costs, increase revenue, etc,. With adoption of Industry 4.0 principles, the industry has been addressing challenges like having to deal with complex processes, high costs due to legacy tools and technologies.
Some of the key assessments required to be done before the tech shift include 1) the equipment readiness to be connected to a central data system, 2) Software and Hardware required for addressing loads of data being generated 3) Capacity of the IT systems like storage, processing, etc, 3) Readiness for Smart Operations and 4) Change Resistance in People
One of the key technology shifts in the manufacturing space is deploying technology solutions driven by Artificial Intelligence. Some of these AI driven use cases include: 1) Detection of anomalies and perform predictive maintenance to save huge repair costs. IIOT devices help with collection of relevant data sets 2) Improve quality control by statistical process control 3) Inspection of products/components using AI based visual tech and thereby reduce human errors
Another key AI use case is Digital Twin technology where in a physical object, process or a whole factory for example is represented digitally. Some industry examples include engines, wind farms, buildings, cities, etc,. The digital twin technology can be used to collect data, create simulations that can predict how a product or process will perform. – Mr. Satish Pala, CTO, Indium Software
“Post-pandemic, there is no more disputing that digitization is the key to survival of every business. Even in very “physical” sectors such as supply chain and logistics, technology has taken a central role. Supply Chain organizations are investing heavily into IoT, AI, Collaboration, Robotic Process Automation among others. What is even more exciting the potential of disruptions thanks to emerging technologies such as 5G, Augmented and Virtual Reality. One key difference in today’s world is spread of technology globally. Indian companies are deploying same tech and tools as their counterparts in developed nations. Not just that, Indian start-ups are deploying technology perfected in Indian markets for global companies. This two-way exchange of tech knowledge is defining feature of our times” – Apurva Mankad, CEO and Founder, WebXpress
“The future is much larger and many times scarier than it has ever looked in the past. Smart companies are ones that would use technology as a smart platform for all stakeholders to seamlessly collaborate, paving the way for connected business. Omni-channel experiences will continue to evolve so far as to let consumers enjoy a seamless shopping experience – both offline and online.
Gofrugal will continue to make technology easy, intuitive, and affordable to help businesses, agnostic of size and style, to stay competitive. Gofrugal has, is, and will continue to enable businesses to win by letting them work with minimal staff, with least skills, yet make 100% reliable with accurate predictions and decision recommendations-based solutions ” – Mr. Kumar Vembu, CEO & Co-Founder, GOFRUFRGAL
Technology and innovation have truly revolutionized the global payroll industry like any other industry. Furthermore, the COVID-19 has significantly impacted the global payroll industry, increasing the emphasis on leveraging technology to process payroll on time and accurately. Using cloud-based technology to improve secure anytime and anywhere access to ensure process continuity has also changed the overall payroll industry. AI, machine learning, and robotics are already part of next-generation payroll technology, changing the payroll industry. As the top priority, the use of technology is now focused on providing a seamless employee experience. This, combined with real-time reporting and analytics, has resulted in a significant shift in the way businesses operate in recent years. Neeyamo, a global payroll solutions provider for businesses worldwide, is building a payroll ecosystem to completely digitize what is otherwise a transactional and repetitive process. Providers such as Neeyamo are using technology to simplify the complexities of global payroll. The global payroll system/technology of Neeyamo is the center of global payroll outsourcing services. The global payroll system, along with the allied payroll system, is the sole reason why Neeyamo is able to provide global payroll services in over 150 countries. – Rangarajan Seshadri, CEO, Neeyamo
Sustainability is a key priority of all companies. There is a lot of pressure to transform the supply chain of companies to a sustainable end state and technology is available that can enable that. Government mandates for Carbon accounting and supply chain transparency are increasingly getting stricter but companies are not in a position to comply with them even though they will help them significantly in the medium to long run. Also, the entire ecosystem, industries and sectors have to work together to make this a reality. Sustainable processes enabled by Artificial Intelligence, Analytics and Market Intelligence Capabilities can help industry navigate through this transformational journey and save the planet. New capabilities will guide customers as they progress through the stages of maturity in the transformation process, from gaining basic situational awareness to intelligent network analysis and design and, ultimately, to end-to-end supply chain visibility and collaboration. – Jayaraman Krishnamurthy, Head of Industry Strategy and Sales, o9 Solutions India
“This year’s theme for National Technology Day – Rebooting the Economy via Science, Technology, and Research Translations – is deep-rooted into the start-up diaspora in India. It truly resonates with Whatfix, as remote or hybrid work becomes the norm, Whatfix’s game-changing Digital Adoption Platform has been enabling organizations to drive speed and efficiency in their adoption of new technology offerings. Whatfix simplifies enterprise software adoption, improving the ROI of the organisation’s technology stack.
We accelerate the user’s time to learn a new software application. With step-by-step walkthroughs on how to use a feature, users get an interactive way to learn on the job. This helps users interact with an application, identify areas of friction and improve their experience. Whatfix understands users’ pain points by tracking actions and completion rates to see how they can improve feature adoption. These solutions have helped us envisage our future, make it more technology-friendly, and make business transformation easy with in-app pop-ups that highlight and explain new processes and application changes.” – Khadim Batti, Co-founder and CEO, Whatfix
To make India a global technology leader, we need to create a culture where long-term R&D is prioritised and incentivised, particularly in developing deep-tech capabilities in critical sectors such as healthcare and semiconductors. In order to do this on a large scale, we need to tap talent that exists in rural and non-urban areas in India, and invest in upskilling them. Zoho has developed its own technology stack over 25+ years of dedicated R&D, and now has products that compete with those by global giants. We are also investing in various startups to help create a deep-tech ecosystem in India. This National Technology Day, we hope that more entrepreneurs will work towards building technological capabilities in the country that will help us not just be atmanirbhar but also compete at a global scale. – Praval Singh, Vice President, Zoho Corp
“Brands have been sharpening their expertise in cutting-edge technology as it has altered our lives, from the evolution of voice assistants to the introduction of smart products. The technological era has charged an exhilarating stage in the smart product market, delivering consumers with unique and improved smart home technologies which are leaning towards an interconnected, easy-to-control habitat. Lifestyle patterns are constantly shifting, not just as a result of external forces, but also because of shifting consumer patterns fuelled by the rapid growth and adoption of innovative technology. Hence, brands today are offering products basis evolving necessities and are prioritising around incorporating technology for a sustainable environment. At Syska, we focus on delivering technology-led products that conserve energy and are sustainable. Our LED products save energy up to 70% by application, and our wires are made basis Indo-European technology which saves up to 3% energy. In addition, our fans are built with BLDC technology which saves up to 50% energy. As we celebrate National Technology Day on 11th May, we believe there is a need to celebrate the innovative technology that focuses on making conscious products for future living.” – Mr. Rajesh Uttamchandani, Director, Syska Group
“Technology and tech-led innovations have been a game-changer for the environment and society. Recently we have observed massive progress in technological innovations across multiple businesses particularly, in the environmental health space. Technology is taking over the world, and we can safely say that it has the potential to provide solutions for most of the problems across sectors. Environmental issues are no different. Today with the help of evolved and advanced technologies, one can address and beat air pollution. Pollutant monitoring devices, retrofits, scrubbers and similar solutions are promising technologies that have contributed to the system. We have introduced the patented ‘Filterless Carbon Cutter Technology’, a revolutionary innovation rated as one of the best technologies globally to reduce air pollution. As we observe National Technology Day on 11th May, we at Pi Green Innovations stand committed to continue developing the latest technologies and support bringing about a positive change through our efficient offerings.” – Mr. Irfan Pathan,Co-Founder & CEO, Pi Green Innovations
“In the recent years, technology has played a huge role in the country’s development and advancing its infrastructure. Today with the increase in urbanisation, cities are facing a crunch at every aspect, especially the rising congestion on roads disrupting the free flow of traffic. With the advancement in technology and smart parking solutions, this issue can be handled well. The integration of Information Communications Technology (ICT) solutions and the use of Internet of Things (IoT) and data have greatly improved the overall efficiency of the Indian parking industry. Today, we are able to eliminate the need to drive around in circles endlessly in search of a parking space ensuring that we, drivers save time while contributing to reducing emissions as well. On the occasion of National Technology Day, we would like to extend our appreciation to the efforts of the Government in this endeavour while committing to creating better tech-enabled solutions for the future of this country.” – Rajesh Kabra, Managing Director, RR Parkon
“Within the logistics sector, traditional digitization efforts have lasted several decades, however most of these technologies are now obsolete or based on on-premise solutions. Cloud computing has revolutionised numerous businesses, including logistics. Software as a Service, or SaaS, has emerged as a winning business model for new high-growth technology companies. Customers and technology suppliers both profit from this. Customers benefit from a product that is constantly upgraded, and it lowers the bar for technology providers to produce better products.
Working in the SaaS space, I have seen that this model significantly reduces software costs. In addition, once a piece of software is produced and deployed in the cloud, it requires very little upkeep. When software was installed on-premise, a specialised support team was necessary, and each deployment required many servers to manage. There is only one deployment using SaaS, and it is delivered over the cloud. This translates in gross margins of 85 percent on average, which is a fantastic standard.
According to the most recent Gartner forecast on Transportation Management Systems (TMS), the market will expand from $1.32 billion to $2.11 billion globally (from 2019 through 2024). That’s a 60 percent increase in just five years. And SaaS-based automation solutions are responsible for the majority of this. On National Technology Day, I am optimistic about the efforts put in by the technology workforce to build SaaS platforms that are true game changers in the logistics industry.” –Dhruvil Sanghvi, Founder & CEO, LogiNext
“At NetApp, innovation is at the heart of everything we do, and it all starts with our ability to harness the power of the data we have and use it to change people’s lives. Management of storage, regardless of where it exists across clouds, infrastructure, and as a service, has become a vital competence for all enterprises as India experiences the age of cloud adoption and data explosion.
NetApp is many years ahead of its closest competitors in the fight to modernise and transform in the cloud. Because of its unique ability to function smoothly across hybrid clouds, NetApp’s flagship data management software, ONTAP, is immensely popular with its customers throughout the world. Our secret sauce is ONTAP, which was co-developed by the company’s Bengaluru R&D team.
Our industry-leading storage infrastructure capabilities may be expanded to any format – on premises and in the cloud – and even between cloud service providers using ONTAP. This is the cornerstone for hybrid multi-cloud, and it also simplifies the management of both structured and unstructured data, reaping tremendous benefits in terms of manageability, storage efficiency, and interoperability. The team in India is responsible for a large portion of this effort.
On National Technology Day, we look back with pride on how our innovations work to make our customers take advantage of technology at an accelerated pace.”- Ravi Chhabria, Managing Director, NetApp India
“On National Technology Day, I’d like to honour and celebrate the contribution of Dr. APJ Abdul Kalam as a scientist, people’s President, and exceptional teacher. His exemplary work in the fields of science, technology, and rural empowerment has always inspired me and the world. I also want to take this opportunity to appreciate and applaud our scientists, innovators, and technologists playing a pivotal role in transforming lives with deep tech solutions. Similarly, at Fulcrum Digital, we are on a relentless pursuit of making lives better with the power of our digital platforms. We help customers bring technologically advanced and future-ready products faster to the market through our integrated suite of platform, digital engineering services, and technology consulting.” – Rajesh Sinha, Founder and Chairman Fulcrum Digital
“Buckminster Fuller, an American architect once quoted ‘You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete’. The quote clearly defines the need & capability of model improvisation to develop, change & implement the new technologies in everyday life for all firms & entities. Technological innovations will be key to the futuristic survival of all industry sectors. We at Aurionpro Solutions are committed to innovate, adapt and succeed in leveraging emerging tech to build products of the future, and placing customer needs at the core of what we do. As we celebrate National Technology Day, I’d like to express my gratitude to all our tech leaders for doing their best to place India at the forefront of global tech innovations.” – Paresh Zaveri, Chairman & Managing Director, Aurionpro Solutions
“It’s wonderful that we have a special day like the National Technology Day to recognize the efforts of tech companies and engineers towards simplifying lives. During the pandemic, for instance, we saw the critical role that technology played.
In our sector, cloud communication technologies enabled remote-working and business continuity for thousands of businesses. In fact, over the last ten years, cloud communications have been on an unstoppable rise. With technological advances and government support, we can see a thriving business environment that shows no sign of slowing down. Moreover, because AI and cloud are interlinked, cloud transformation is also essential for companies to drive digital transformation and automation. Here cloud technology enables businesses to integrate their communications with other cloud tools to break silos and transform the role of contact centers.
Today cloud communications are evolving into digital-first, automation-first solutions that enable personalized interaction on every channel and at every step of the customer journey. It’s all about learning to blend human and AI support perfectly at critical customer touchpoints.
The next step in the journey is to tap the millions of customer conversations to derive critical business and customer experience insights through speech analytics. Finally, future-ready organizations will start understanding how they can use cloud communications in the metaverse.” – Chaitanya Chokkareddy, Chief Innovation Officer, Ozonetel
“Sustainability has traditionally been a science game, especially in the environment space. With scientists researching the impact of human activities on the environment, all debates relating to sustainability have been on the basis of science. The science-based approach is also being currently used to achieve COP 26 global net-zero targets. While Science has an important role to play in understanding the issues, technology has recently emerged as an effective solution provider. Today, technology has the potential to be the game-changer in the Sustainability journey. Over the last 5 years, the advent of technology to address issues related to sustainability has resulted in two things – an increased focus on sustainability, hence driving more funds, and the ability to scale solutions faster”. – Radhica Kanniganti, Head of Engineering, Devic Earth: a cleantech company.
“India’s thrust on Digitalisation continues to be the springboard in our race against global manufacturing superpowers. Our IT competency is powering the shift towards a multipolar world, helping Asia become one of the power centers of globalization. India is in a sweet spot with a thriving knowledge capital, political neutrality, a government intent to deploy Indian goods and services globally, and the opportunity to deliver cost effective, high-value added services, with improved wifi connectivity even in remote tier 2/tier 3 towns. For a country like India with 100 unicorns, and more in the offing, I’m confident the technology sector will play a crucial role in our nation’s pursuit of the $5 trillion economy target.” – Mike Muralidharan, Chief Operating Officer, Bahwan CyberTek
“Technology is interwoven into our daily functioning, it has radically revolutionised the way we live. With Qandle, we have used modern technologies, including AI/ML and now, our solutions can completely take over the mundane HR tasks of organisations, and leave space for HRs to pursue more strategic roles.This National Technology Day, we want to encourage every techie out there to buckle up and continue learning more advanced technologies as it is going to change the face of tomorrow. As a country, we should aim to be at the forefront of this revolution.” – Himanshu Aggarwal, Co- Founder and CTO of Qandle- An All-In-One HR Platform
“Technology touches and improves the lives of individuals, families, communities, businesses, and nations, and effective application of it has been the greatest differentiator in terms of how nations progress. On this national technology day, we urge people who have benefited from leveraging technology to make two important decisions. The first is to enable access to technology for people who don’t have the privilege or access to it. And the second is to not just consume but also contribute to creating technology and building the know-how to apply technologies in the surrounding communities. These small steps will lead us towards building more empowered communities and a strong, self-reliant nation.” – Rajesh Ganesan, President, ManageEngine
“India is at the cusp of embracing a digital revolution across the country at a scale that’s unforeseen, thanks to advances in technology like unified payments interfaces. India’s completely digital vaccination platform, COWIN, is a testament to the country’s capacity to scale implementation and adoption of technology driving the digital revolution. As we accelerate this digital journey, it’s pertinent to understand and appreciate the importance of IT in our country’s growth. Today, the first touchpoint of many businesses is digital, and IT teams have to be equipped with the right tools and techniques to ensure systems stay up and relevant. There has also been an ever-increasing cyber security threat landscape, which has to be addressed with emerging defense techniques that include technologies like AI. Unlocking the true potential of IT by integrating it with the latest technology will be a key factor in the next decade of India’s growth in technology.” – Ramprakash Ramamoorthy, Director of research, ManageEngine
“In todays’ digital age, technology is driving human progress and the driving force behind technological growth comes with introducing disruptive ideas. Dell Technologies continues to be one of the global leaders in producing server tech, and India has a key role to play in this. Our Bengaluru R&D centre has been instrumental in bringing about cutting-edge technology in the server portfolio. Right from conceptualization of the servers, to product upgrade and then retiring the offerings, and thinking about the next product and technology trends, the Bengaluru R&D centre is the locus of innovation. Having filed over 100 patents in the last 3-4 years, the team at the Bengaluru centre has been dedicatedly helping Dell Technologies meet their goals of driving growth through technology.
To integrate software and hardware with specific capabilities, the R&D centre runs about 7 petabytes of networking traffic, 1600 virtual machines and 1400 test configurations to mimic all possible customer scenarios before making solutions available to global markets. With highly skilled engineers, distinguished technical staff and a dedicated team of designers and developers, the team is able to churn out adaptive and autonomous modern infrastructure solutions aligned with modern workloads which meet the customer interests in the areas of cloud computing, AI, analytics and edge computing. Our aim is to increase efficiency and boost performance of end-user computing with new developments and improvements to their PowerEdge portfolio, which allow customers to bring the computing power closer to their data, and our R&D centre is at the cornerstone of these innovations.” – Sudha KV, Vice President, Dell Technologies, India
“The future is much larger and many times scarier than it has ever looked in the past. Smart companies are ones that would use technology as a smart platform for all stakeholders to seamlessly collaborate, paving the way for connected business. Omni-channel experiences will continue to evolve so far as to let consumers enjoy a seamless shopping experience – both offline and online.
Gofrugal will continue to make technology easy, intuitive, and affordable to help businesses, agnostic of size and style, to stay competitive. Gofrugal has, is, and will continue to enable businesses to win by letting them work with minimal staff, with least skills, yet make 100% reliable with accurate predictions and decision recommendations-based solutions ” – Kumar Vembu, CEO & Co-Founder, GOFRUGAL
“Request for proposal (RFP) technology was originally developed only for procurement, to help organizations issue, track, and monitor RFPs when they sourced a new product, service, or solution provider. RFP technology developers recognized an opportunity to improve efficiency, encourage competition, and accelerate supply chains. However, these solutions neglected the needs of responders. In fact, as RFP technology made it easier for issuers to include demands for guaranteed service levels, risk mitigation, regulatory compliance, privacy assurances, and security protocols in their RFPs, questionnaires ballooned; while RFP issuing technology made it easier for organizations to ask for these requirements, responders were still stuck with manual or in-house solutions that offered unreliable results.
Companies such as RFPIO developed response management technology to support responders. Early versions of the technology-focused on automating response processes, in-app collaboration tools, and organizing content to respond to RFPs and security questionnaires faster. As the technology has advanced, sales teams have also realized the value of responding faster and more accurately from a library of response-ready content that can be accessed from almost everywhere, including web browsers, CRMs, Microsoft Office, Slack, and more. Now, with AI-enabled automated responses, intuitive proposal building tools that enable easier proactive responding, and ubiquitous knowledge management available to all responders—including sales, proposal, customer support, analyst relations, investor relations, and IT teams—having RFPIO in a sales tech stack is a game-changing competitive advantage.” – Ganesh Shankar, CEO & Co-Founder, RFPIO
“Digital technologies have the potential to revolutionize and reinvent how everyone does business in an increasingly connected world. In recent years, organizations have seen a rapid increase in the adoption of digital services as a result of hybrid work models, growing data security concerns, and overall business disruptions. As per Veeam’s Data Protection Trends Report 2022 “84 percent of Indian organizations experienced ransomware attacks, making cyber-attacks one of the leading causes of downtime for organizations, for the second year in a row.” The growing importance of digital services, data proliferation, and the ever-changing threat landscape have resulted in an increase in cyber-attacks (ransomware), making it critical for businesses to ensure that their organization’s data is always secure. As a result, organizations are now considering aligning with a data protection framework that provides a dependable strategy when normal operations are disrupted.
We at Veeam believe that secure backup is the last line of defense against ransomware. We strive to provide modern data protection to our customers by delivering secure and reliable backup solutions that eliminate downtime, minimize data loss and prevent organizations from paying a costly ransom, ensuring business continuity, and thus contributing to a sustainable future.” – Sandeep Bhambure, Vice President, Veeam Software – India & SAARC
“COVID-19 has resulted in a surge digital adoption across industries and geographies, transforming the way organizations function, and compelling them to adopt new technologies overnight. As digital adoption took a quantum leap, businesses tried to survive and stay relevant to customers and their evolving needs. These technology-led changes transformed the way companies interact with their customers. Brands that adopted the ‘adapt and respond’ strategy to combat this change are today leading the way in customer engagement.
On National Technology Day, we at Netcore Cloud, would like to acknowledge the important role that technology plays in building customer experience and engagement. We are constantly striving to incorporate new technologies that provide CMOs and growth managers more intelligent and meaningful ways to engage, acquire and retain customers. We will continue in our efforts to bring innovative and advanced technology-led solutions to marketers across the globe as we scale.” – Kalpit Jain, Group CEO, Netcore Cloud
“As a woman in the technology industry for the past two decades, I have encountered a variety of challenges and opportunities to create a niche for myself. It’s encouraging to see a surge in female talent and a growing interest in upskilling. It is unquestionably a sign of India’s bright future in the technology industry. This, combined with the government’s laser-like focus on digitising the country, has boosted the industry and created an inclusive environment for all genders to thrive on a national and international scale. At Hero Vired, I work with a world-class team of engineers and tech enthusiasts to realise the company’s shared vision and growth goals, all while instilling a strong digital-first culture.” – Geetika Goel, Head of Technology, Hero Vired
The world has witnessed tremendous technological improvement in the last decade. The technology available today is powerful and increasingly transformative with substantial impact in sectors such as Mobility, healthcare, manufacturing, oil and gas, agriculture, etc. Majority of businesses are amid navigating their digital transformation journey and are investing in Innovation and R&D to deliver effective products and services, keeping the User-Experience in mind. With emerging technologies like Artificial Intelligence, Digitization and Software defined products combined with Electronification, every domain is helping in improving the quality of life of people across the world, creating newer business models to generate recurring revenue and strive for better operational efficiencies.
Today, as India observes National Technology Day, it is important that we acknowledge how technology is aiding in providing innovative and sophisticated business offerings. At Bosch Global Software Technologies (BGSW), we expect an increased penetration of technologies such as Cloud computing, Big data, AIoT, Robotics and Edge computing, in every domain we are working in. The success lies in applying these technologies using our core domain competence to create new products and services while providing high quality offerings at competitive pricing. We, at BGSW have also strengthened our innovation focus with targeted investments in Center of Excellences, and nurturing best-in-class talent, both in-house and at Academia, while enhancing capabilities to hone global technology leaders for the next techade. – RK Shenoy, Senior VP — Mobility Engineering, Bosch Global Software Technologies
Delivering sustainable business operations is a huge focus area for several enterprises. Unstructured content and workflows are responsible for rising costs within enterprise business processes. Close to 80% of enterprise business processes have reliance on unstructured content, and the volume, variety and velocity of such content are only rising. Enterprises are keenly focusing on centralizing their functions, enabling paperless transactions and automating them to deliver sustainable business operations bringing down costs and improving governance.
Avaali has enabled the automation of enterprise business operations with our products and services by automating the lifecycle of unstructured content and workflows. Our shared service automation initiatives have delivered significant cost reductions for over 170+ global large enterprises. Shared service solutions enable enterprises to create a sustainable future via creating ethical finance and supply chain initiatives that contribute to the overall sustainability goals of the company. – Srividya Kannan, Founder, Director – Avaali Solutions Pvt Ltd.
While the pandemic has been extraordinarily disruptive to food businesses, there are some silver linings that have emerged from the chaos. Food and beverage companies re-evaluated their supply chains and business strategies to become more resilient as the outbreak expanded. They have understood the importance of technology and automation more than ever. With the increasing demand for delivery meals, concepts like ghost kitchens are helping operators scale the business without the overhead costs of dining space or front-of-house staff. In casual dining and QSR, contactless and QR ordering have become ubiquitous. Another trend catching up is the need for Automated Inventory management which refers to tracking food and beverage inventory stock, anticipating quantities, and scheduling orders. With automation, it no longer has to be a time-consuming and tedious process. – Harshit Mittal, Co-founder & CTO of SupplyNote
“Today, technology has become all pervasive and helps create needle moving outcomes across all industries and governments as well. The development and adoption of solutions through advanced technologies, including intelligent automation, artificial intelligence, Metaverse, Blockchain, 5G, and Quantum Computing can impact one or more of the following: a) significant reduction in the cost of doing business b) increase in revenues through increased differentiation and c) higher customer delight. At Tech Mahindra, we are focused on leveraging next-generation technologies to enable end-to-end digital transformation for global customers and solve complex business challenges. Some relevant recent examples are:
- We have launched TechMVerse, our Metaverse practice to deliver interactive and immersive experiences in the Metaverse for our customers. We launched ‘Meta Village’ to gamify learning. A part of TechMVerse, Meta Village will gamify the learning process for children in rural India thereby providing them with an opportunity to develop the crucial technical skills needed to become tomorrow’s disruptors. Today Pargaon is India’s first Meta village created by Tech Mahindra
- We have launched amplifAI 0->∞ to democratize AI (artificial intelligence) for enterprises globally.
— Kunal Purohit, Chief Digital Services Officer, Tech Mahindra
“Location Intelligence is transforming the way businesses are devising strategies, analysing competitors, managing operations and engaging customers. Decision-makers are imbibing spatial literacy to be able to effectively use location intelligence solutions and build a ‘Location Strategy’ within their IT Landscape of the organization. Seeing all relevant information in the context of location—on a map powered application or dashboard is helping businesses get deeper insights and giving ability to roll out location intelligence based IT automation of business processes. As businesses understand the importance of location technology, the need for creating geospatially literate IT teams within organizations becomes all the more necessary.
With technologies like GIS (Geographic Information Systems) that serve as the backbone for Location Intelligence Infrastructure becoming more popular, companies are joining the quest for deeper knowledge. As a leader in the field of GIS, we at Esri India, are taking multiple initiatives to create market skills and knowledge. Be it inculcating GIS skills in students at the university level or empowering the developers with the right tools to incorporate location intelligence in businesses, Esri India is making a strong impact in today’s technology-driven business landscape. Indo ArcGIS is a complete platform that individuals and organizations use to find, explore, create, and share maps; apply geospatial data, tools, and models to solve problems; collaborate in groups and communities; and deploy geospatial resources whenever and wherever they are needed. Esri India instructor-led training provides the foundation professionals need to learn how to build a strong platform, extend it across an organization, and fully leverage their GIS investment. Staying current with the latest GIS technology gives businesses a competitive edge”. – Agendra Kumar, MD, Esri India
“Navigating the post-covid world requires a certain level of digital literacy both in and outside of work. Speaking of work, remote and hybrid models have compelled employees to have at least an intermediate understanding of tech for their daily tasks. From tracking attendance to managing projects and frequent coordination with fellow teammates, a 2022 employee needs digital skills to get by on a daily basis.
At NLB Services, we are a team of 8000+ members across the globe. The onset of the pandemic scattered us even farther from each other but we’ve overcome geographical limitations through tech. We’ve held regular IT workshops and training sessions to ease our employees into remote working. Online team building activities and leadership interactions have also been conducted. Additionally, virtual fitness and entertainment sessions have also helped us to bring the team together from time to time”. – Sachin Alug, CEO, NLB Services
“Post pandemic, technology has become a mainstay for every sector and company. With deep tech innovations such as AI, IoT, ML and cloud computing becoming the norm, and technology being leveraged for even the most basic requirements, people lacking digital literacy will find it difficult to prosper in the new normal. Organisations need to focus on imbibing digital literacy and upskilling employees to participate in the tremendous growth opportunities available across sectors. At MediaTek, which is a global fabless semiconductor company, our employees are already well-versed in digital initiatives but we offer our associates the opportunity to further upskill themselves through dedicated technical training sessions and tech talks aimed at optimising their inherent potential.” – Anku Jain, MD, at MediaTek
“India is a hotbed of technology and as Compass’ overseas development centres in Hyderabad and Bengaluru, we are leveraging the top tech talent available here to make cutting-edge solutions across Data, AI, and ML. India’s top tech talent combined with the power of innovation and entrepreneurial thinking has played a leading role in transforming every industry globally. The engineering talent across Compass IDC is engaged in advancing the company’s technology stack as well as working on mobile, cloud and data solutions for our growing client base. We believe that India has the technological expertise and potential required to propel innovation on a global scale and we look forward to being a part of this revolutionary journey in the years ahead”. – Rushi Bhatt, Sr. Director and Head of AI at Compass IDC
“India employs over 1.8 million women in Tech sector largely IT services, GCCs, Software Products and Tech Start-ups but gender diversity for senior roles in core product or tech services remains low both globally and in India largely due to various factors. India has seen significant improvement of Women participation in STEM across Tech Start-ups along with middle management roles in Tech services and Software product in the last 2 to 3 years due to Hybrid working models, Satellite office models, Remote roles however senior roles/CXO lacks gender diversity at less than 3-5%.
Industry players can definitely showcase women leaders as role models and also create defined career paths for women from coding to quality to managerial to service line head roles as that would encourage more women in STEM to aspire to grow to leadership roles. Marketing and HR function has done well and has over 5000+ women leaders but Tech Services, GCC and Tech Start-ups have a lot of work to improve this ” – Gaurav Vasu, CEO, UnearthInsight
“Technology and Innovation – the transformation twins – are needed for the progression of the entire humanity. To achieve a positive transformation and impact, we need to focus not just on technology per se but heavily on the ‘benefits’ of technology. The positive impact of technology can be achieved by connecting the advantages and benefits of various technologies to the needs of the society to improve how we live on this planet in a truly sustainable way. The marking of technology day is apt, amazing and also inspiring. ” – CR Vishwanath, Vice President, Volvo Group Trucks Technology, India
”Over the last few years, the financial services sector has undergone a mammoth change to keep pace with digital transformation taking place across verticals. Within this space, technology has enhanced internal processes of the financial industry and start-ups are always on the lookout for means to innovate and improve customer experience. Today, fintech platforms leverage technologies like AI, ML, Blockchain largely, to aid in reaching out to the customers and serving them to their best potential. Conversational AI is a good example of how technology is implemented to resolve customer issues and serve them better. On National Technology Day, it is an apt time to reflect on how such technologies play a key role in the growth of the fintech segment and across verticals and look towards the future where it will shape the way financial institutions and consumers interact with each other.” – Mr. Akbar Khan, CEO India at Rain Instant Pay
“Our lives have become increasingly reliant on new and inventive technological developments. It has changed how we make purchases, communicate, plan our trips, and learn new things. The revolution of technology has been improving our standard of life, making it more comfortable, economical, and safe. With innovation and advanced technology, home automation systems have evolved significantly over the last few decades. Home automation technology has enabled appliances to sense, connect with, and analyse relevant data, enabling them to automate a variety of household operations. Smart home technology not only has a positive outlook from a consumer perspective but also presents significant opportunities for businesses and entrepreneurs to innovate and build next-gen solutions that can expand the market as a whole. We strive to offer technology-driven products to our customers at Goldmedal Electricals. We are betting big on the home automation business as it doesn’t just influence lighting but also variety of other electrical appliances. We at Goldmedal believe that technology is the future, and we will continue to make progress to deliver unique and advanced technology-led products as we mark National Technology Day.” – Mr. Kishan Jain, Director, Goldmedal Electricals
“Organisations have always wanted to transform to create business differentiation. While the pandemic made it urgent for enterprises to embrace digital, now they are striving to accelerate their digital initiatives to stay competitive. With digital acceleration, enterprises across industries can automate their end-to-end processes while enhancing customer experience, operational excellence, and business innovation. The secret sauce to accelerating digital lies in “Hyperautomation.” Every organisation much enable enterprise-wide Hyperautomation and run multiple programs in a coordinated manner to achieve holistic transformation while ensuring compliance, security, and governance.” – Ritesh
“Rapid technological advancements are fundamentally altering the way people communicate and conduct business, thereby underpinning economic progress. In the last few years, we’ve seen the pandemic wipe out years of resistance by late adopters, social institutions, and businesses that hadn’t previously bought into the “digital transformation” argument. Individuals and businesses have learned new skills, overcome technological limitations, and adopted new business models in order to remain relevant in the industry. Now that the majority of India’s population is connected to the internet in some way, it is critical to monitor hackers lurking online and protect one’s network and data from being compromised.
According to A10 Networks International Communications Service Providers Insights 2021, 62% of Indian Enterprises have accelerated investments in security, as a result of the pandemic. Hence, A10 Networks’ top priority is to innovate and empower customers and partners with advanced IT and security strategies, as well as secure and accessible digital experiences, to address the challenges of this ever-changing digital world. I also believe that enterprises need to become increasingly cognizant of the fact that the actualization of tech advancements requires individual, organizational and ecosystem efforts combined – personal plus collective and integrated action is an imperative for scalable and sustainable impact.” – Sanjai Gangadharan, Area Vice President – South ASEAN at A10 Networks
“Technology is a great leveller and a great enabler. It has democratized the process of building and has made our lives easier, faster, better, and more fun. It is at the forefront of every sector, be it healthtech, fintech, edutech, insurtech etc. Technology has changed the way we live, communicate, travel, eat, pay bills, transfer money, entertain ourselves and much more. The future is exciting with drones, driverless cars, medical alert systems and many more such innovations becoming part of our daily lives. Rather than being overwhelmed by the impact of technology, we should embrace it to discover how it can enhance the entire ecosystem. At Insurance Samadhan, we are using technology for a noble cause and that’s how it should be used.” – Ravi Mathur, Co-Founder & CTO, Insurance Samadhan