All SAP customers can now enable industry leading observability for their SAP infrastructure, applications and business processes without any intrusive agent installation, manual configurations or context switching across multiple toolchains.
New Relic (NYSE: NEWR), the observability company, today announced the general availability of New Relic Monitoring for SAP®Solutions, the industry’s first native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems. The solution empowers IT teams to better support business operations by harnessing existing SAP data sources to access all necessary telemetry data and avoids the need to install intrusive monitoring agents in SAP production servers or rely on third-party connectors. With all telemetry unified in one place, New Relic offers turnkey visualisation for dashboards, traces, and maps, in addition to anomaly detection and alerts for SAP and non-SAP systems. The solution can help teams with faster root-cause analysis and resolution of interruptions that may impact the organisation’s ability to generate revenue or deliver critical services.
Ninety-nine percent of the world’s largest companies rely on SAP to accelerate multiple business functions, from processing purchase orders and vendor invoices to running finance and payroll. These critical business processes cannot be interrupted without serious impact to an organisation’s ability to generate revenue and deliver products and services to their customers. Until now, getting a full view of all of the complex SAP applications throughout an organisation’s technology stack proved difficult, leaving customers unprepared for business process interruptions. New Relic Monitoring for SAP Solutions offers the industry’s first native observability solution delivered in an agentless manner for enterprises running critical business processes on SAP systems.
“Some of our largest customers across Asia are reliant on the support of the industry leading capabilities of SAP, which means that any issues with infrastructure or applications that emerge have the potential to be disruptive,” said Stewart Garrett, Managing Director, Asia at New Relic. “New Relic is creating greater visibility into business processes for these valued customers, thanks to the launch of Monitoring for SAP Solutions. It will allow technology teams to proactively detect issues, and creates swift resolution of problems when detected; elevating business level monitoring to a whole new level.”
“As a strategic partner to New Relic, we understand how mission critical SAP is to our customer base, which is why we are excited for the launch of New Relic Monitoring for SAP Solutions,” said Shrey Prakash, Director, Software & Cloud, Asia Pacific & Japan at SoftwareONE. “SoftwareONE helps our customers migrate SAP applications to the public cloud, and New Relic Monitoring for SAP Solutions will create the much needed visibility into performance and overall health of SAP systems to ensure a smooth and successful cloud migration.”
Key benefits of the solution include:
- Easy Agentless Install: Harness existing SAP data sources to access all necessary telemetry data instead of installing monitoring agents in SAP production servers.
- Comprehensive Observability: Unify metrics, events, logs, and traces from multiple SAP systems, as well as non-SAP systems, into a central, common view within New Relic.
- Prebuilt Visualisations: Activate New Relic’s powerful visualisation tools to explore SAP telemetry data combined with non-SAP data so both business and IT professionals can drive efficient communication and collaboration through shared dashboards.
- Tagged Workload Visualisation: Tag SAP data to its relevant business process, empowering IT teams with infrastructure and application monitoring to better support the business and deliver on response SLAs.
- Advanced Alerting: Leverage AI/ML-powered alerting functionality for early incident detection and notification.
- Fast Root Cause Analysis: Eliminate arduous and time consuming manual analysis that requires logging into various SAP systems to identify the underlying cause of an issue.
New Relic Monitoring for SAP Solutions v2.0 has been certified for deployment on SAP NetWeaver® 7.5 via the SAP integration scenario ABAP® Add-On Deployment for SAP Enterprise Resource Planning. The solution enables the monitoring of SAP ECC, SAP S/4HANA® and other SAP Netweaver-based systems. The New Relic solution for SAP monitoring is generally available today. For more information, check out our blog post or visit www.newrelic.com.
About New Relic
As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including American Red Cross, Australia Post, Banco Inter, Chegg, Gojek, Signify Health, TopGolf, World Fuel Services (WFS), and Zalora improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.
Forward-looking statements
This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to statements regarding New Relic products and solutions, including any anticipated benefits, results and future opportunities related thereto. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic’s most recent Form 10-K, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
